Sudhakar
GBTruly Memorable Christmas & New Year Vacation We really enjoyed our Christmas & New Year's vacation in Dec 2019/Jan 2020 in Costa Rica. Alex has been our planner & coordinator and he did an excellent job of making sure our vacation was hassle-free. He was so kind and helpful that he even drove us to and fro from our NY Eve dinner when we could not find an Uber that late in the night. We visited Monteverde, Samara, Rio Celeste, Arenal and San Jose. The accommodations, adventures and transportation all worked out well despite some minor hiccups. We all wished we could stay longer .. we were there for 8 days ... Highly recommend CostaRica.com and especially have Alex as your planner. Cheers
Julie West
ESPeace of mind with CostaRica.com Alex was a star when we found ourselves stranded without a valid driving licence (long story) - he responded straight away and had arranged our drivers and additional itinerary within a matter of hours. He was incredibly available and again stepped in to help us out when our flight was unexpectedly cancelled. CostaRica.com gave us more than working logistics and activity or accommodation suggestions - it gave us peace of mind in difficult times when you’re travelling. Highly recommended.
Peter
CRIf I could give more than 5 stars If I could give more than 5 stars, I would. I cannot express how amazing Alex did helping my family and I plan & enjoy our vacation in Costa Rica. Because of Alex, I was able to give my family a trip of a lifetime. I started planning this trip 6 months before the vacation and Alex was there ever step of the way to recommend and coordinate events for me. My family and I stayed at the Chateau Mar Vista in Playa Hermosa and the house was amazing. Also our driver Melvin was amazing. He was always professional and courteous. He also was always early to made sure my family had a fun time and got to where they needed to be. I will always call Alex when I want to plan another trip to Costa Rica.
Karina
GBCosta Rica Review Tours and tour guides were cordial and well informed. The first hotel we were placed in for three nights was mediocre. The food and staff were good, but the bathroom condition and minimal shower water amount and pressure was terrible. My daughter and I were not able to wash our hair because the drip was so limited. The humidity was very high. I know the country is modest, but these are basic essentials. For the price of this package, I am at least expecting a decent shower at the beginning and especially at the end of my long day. For the second hotel, we were told we had a balance. I had to call my point person to speak to the employee. When we arrived at our bedroom, there were only 4 towels and we are a family of 5. She said she would come back with 5th towel, but she never did. The wifi was terrible. I sent my daughter to request towel again, but she never came. I ended up drying myself with a hand towel. Finally, I couldn't set the AC to a higher or lower temperature setting. Therefore, we had to turn it off before we went to sleep and then woke up sweating in the middle of the night.
Kaleena Garza
CRNo words for how great this company is! I am truly amazed at how wonderful this company, and specifically Alex, was to work with. Literally everything taken care of for us. Transportation to and from the airport and everything in between, including scheduling Covid testing. Alex was extremely professional, super responsive, and beyond helpful. I really can’t say enough good things. I would recommend them to anyone and everyone! Thank you so much Alex!