Finding Peace of Mind in Travel: Club1Hotels I've been enjoying the benefits of Club 1 Hotels for quite some time now, and I have to say, it's been a fantastic choice for planning my trips. Navigating their website is a breeze, making it easy to find the perfect accommodations. Their prices are competitive, which is always a plus. But what really stands out is their excellent customer service. They're always available and ready to assist with any booking issues or questions. Without a doubt, I'll be returning to book with them in the future.

Club 1 Hotels Have Good Rates Club 1 Hotels regularly have discounts/promotions that, in conjunction with their already low rates makes them very competitive vs other travel websites. Their customer service always respond promptly via email.

club one is great i was so happy to find club one we stayed in CDA around Christmas time and were pleasantly surprised on value and cleanliness. easy check in

Stay away I made a reservation and selected to use my available points to reduce the cost. However, after checkout my credit card was charged the full amount. So I immediately canceled that reservation as it was fully refundable and made a second reservation using my points. Again, my credit card was charged the full amount. This wasn't user error as we had just made a booking under my husband's account using points without issue. So I reached out to customer service and asked them to fix it, to take my points and refund the amount to my credit card. They said the did this. However, they somehow attached it to the first reservation, which was already canceled and fully refundable in the first place. This was over a month ago. For weeks I have been reaching out to customer service and never get a reply to emails or online support message requests. I have tried calling but can never actually talk to someone. One time I got someone to respond to the text message option. This person was snide about the amount I was due and assured me it would be handled in 48 hours. That was 11 days ago. However, I still haven't received the refund and no one will respond to further messages.

First time using Club1 to book a hotel… First time using Club1 to book a hotel for a family vacation. I would definitely use this website again because it was quick and so very easy. I got a confirmation right away sent to my email. When we arrived at our hotel we had zero issues. Nothing beats peace of mind when you’re away from home.