John R.
GBOverall the trip was good Overall the trip was good, not great, and for the price, I was expecting a 5-star experience. We had an issue with our hotel in Rome. There were ants in the bed and mold on the walls. We tried moving hotels but due to the increase in summer tourism, there were no other hotels available. In the future, I would recommend Italy Luxury Tours be more proactive and ensure their hotel partners keep a better standard.
Arthur Levine
GBExcellent service Well planned and executed. Guides were knowledgeable and personable. Drivers were prompt, courteous and helpful. Hotels were superb. Everything worked to perfection. Highly recommend.
Edmund Farris
GBFifteen glorious nights in Italy! Our family of five just returned from 15 glorious nights in Italy thanks to Italy Luxury Tours, Gennaro and his team. We have been planning our trip with Gennaro for almost two years and it finally arrived. The Itinerary was carefully selected, hotels and experiences selected and masterfully arranged by Gennaro. From the moment we arrived to the time we boarded our plane back, the experience was seamless. Our personal concierges, drivers and guides were always on time and ready to give us the best. Shout out to guides Forentina (?) in Venice, Chiara in Bologna, Andrea in Siena and Tuscany, Luca in Florence, Danilo our driver in Sorrento and the Amalfi Coast, Francesca and Angela in Capri and Amalfi, and Jade and Flavia in Rome. Each one was well informed and knowledgeable about all the sights and history and were wonderful interesting people to interact with. The hotels each had their own special charm and appeal and were in the best locations. We stayed at Locanda Vivaldi on the Grand Canal in Venice, Hotel L’Orologio in Florence, Hotel Bristol with breathtaking views in Sorrento and Palazzo Caruso with huge rooms on Piazza Barberini in Rome. The people in the hotels were welcoming, polite and extremely helpful. The provided breakfast was terrific at each property. We had a number of days of tours masterfully arranged by Gennaro. We saw all the sights of interest in each location and came back with so much knowledge and history. And the included restaurants for lunch were in some of the best restaurants in the city. Olivia Neri in Venice with homemade Lasagna, an unbelievable experience at the vineyard Tenuta Casanova in Tuscany where we were treated to a homemade meal by Silvio and his wife while enjoying the views from his courtyard while sipping his excellent wines, Elegant La Campannina in Capri, Great Napoletana Pizza at Peppo in Trastevere in Rome. Sara Depinto was our contact in Italy and she is terrific. She responds promptly, gives excellent dinner recommendations and is happy to make reservations and suggestions for things to do. A welcome unexpected surprise when we left was a personal concierge to guide us through the airport in Rome. She literally walked us from the car all the way through to the gate when we left. Thank you Gennaro and Italy Luxury Tours for an unforgettable trip for myself and my family. I highly recommend their service and will be telling everyone I can who wants to travel to Italy to use this wonderful private service.
Chantell Montour
CAAbsolutely worth every penny. The agent in Italy went out of her way to provide excellent service. She even assisted with matters after our tour ended. I highly recommend this tour company.
Lisa & Jon
GBExceeded expectations for these seasoned travelers. We were pleasantly surprised that our first private tour vacation exceeded expectations! Italy Luxury Tours found us the best hotels, superb guides, some fun drivers (Simone and Roberto in particular) and made our days stress-free. Not having to know which line to stand in or where to park was worth it alone, but the history and art we experienced were amazing. I really can't think of a negative thing to say. We will be using this company again.