Stephanie Baucom
GBExcellent Car Service My family has used Town Car SF for years and we love them! They always arrive before your pickup time, have extremely clean cars with complimentary water and newspapers, and are price competitive. They go above and beyond to please...for example, they have provided my son with a booster seat so that I did not need to travel with it. They've also helped bring my suitcases all the way in the house so I could care for my sleeping son upon a trip's return. And one time, when I realized that I had packed an item that I did not want to travel with, they held onto it for me until I returned from my trip. The drivers are professional, but can also be personal, if desired. The owner Claudius is always quick to respond to travel requests and the driver Eva is absolutely the best! I'd recommend Town Car SF to anyone that had transportation needs.
David L.
GBCar service to Napa Great car service company to Napa, hired them to pick me up from SFO Airport in San Francisco and everything went very smoothly. Driver on time, great car and friendly car service - I recommend this limo company to all looking for professionalism and great service
Karen N
GBTowncarsf is the only service I call for in SFO - excellent, reliable service! I am a client of Towncarsf and have been for several years. The team is always courteous, reliable and dependable. I am taken where I need to go on time and with great care. Importantly, the team always arrives to pickup when they say they will - I can always count on them. I have found them to put safety first and cars have always been in very good shape and clean. They are the only limo service that I call when in San Francisco -
Natalya
GBService-so so, actual ride is fine. Specifically asked the receptionist to have the driver help with luggage-going up to the door and helping my mother with two pieces. Absolutely ignored although was promised that this would be done. I later emailed the company in regards to this and didnt even get a response. I dont think I should have been charged 20% tip (i think its 20%) for having my mother drag her luggage. Would not reccomend
DAVID
GBBe careful We used a town car to take me on a fairly long ride from San Francisco down to Daly City and had a bad experience. I gave my credit card number to obtain the reservation, but was not told that I was being charged in advance. When we arrived at our destination I confirmed the fare amount verbally with the driver, and paid her about $130 or so, including a tip. The next day I discovered that I had been billed on the card, too. I contacted Towncarsf about three times; once by phone and twice by email, and they never replied or even responded. So I was double charged and had to fight the charged with my credit card company. Any company that won't call you back or even respond to something like this should not be used - find another driver. I'm only giving them two stars because the driver was polite, and you'll be more likely to read the warning if there are two stars than one...