Very poor customer service Very poor customer service. They forgot to ask us for the balance of the cost, and are never available on the phone. Having finally received the E-ticket, they have booked our return flight for five hours BEFORE we are allowed to disembark! A true shambles with no one to speak to! We will never use them again.......

Cancelled cruise0 I had cruise to the Middle East for the 25th March which was cancelled first by msc and then by emirates I was never told by Getacruise it was cancelled and only found out by googleI have heard nothing from the agent since I had the tickets the beginning of March.I have tried to contact them but have been told the have closed so have referred it to abta.

I was extremely pleased with the… I was extremely pleased with the service I received from Karl and would have no hesitation on booking again and recommending GetACruise to my friends

Very pleased with service I received… Very pleased with service I received with Karl and now looking forward to holiday next year ! Thanks

Dreadful experience with this company. Booked by telephone. I was given lots of wrong information by agent. So far I have paid in full for a cruise and stay and all they have sent is an invoice which states the wrong ship and an outward flight, which takes 3 days to arrive! No confirmation was received. They seem to have broken every ABTA rule, even the advert stated “ transfers included” but they say they are not! I have reported them to ATOL, ABTA, trading standards and the ASA.