Excellent experience Excellent experience. I admit I was a little skeptical about using a flight discount service as I never had used one before - Would it be totally legit? Would I get good business class seats on convenient flights? Would there be no hitches? The answer to all is absolutely yes. Booking was easy, I got great seats on direct flights to and from London, and I saved thousands of dollars on the fare. No hiccups whatsoever. Will definitely use for international travel from now on. Highly recommend.

Please ignore the review I posted… Please ignore the review I posted earlier. I thought I'd gotten a significant discount, showed up at the airport to find out that they'd neglected to book the right date with the carrier. I spent two anxious hours waiting for them to finally get me another flight that night. Then it took more than a week for them to confirm a return flight for me on the date I wanted. In addition, I was charged an extra $350 for all of this repeat booking, was told that I'd get the money back as soon as everything was taken care of, i've been home a month and no sign of the refund. Yes, I got a good price, but not enough to justify all of the aggravation it cost me.

I recently had the misfortune of using… I recently had the misfortune of using BusinessTravel365 for my travel needs and I have to say, it was one of the worst experiences I have ever had. Their service is absolutely awful and I would strongly advise anyone against going anywhere near them. First of all, the agency was completely unresponsive to my requests. I had to constantly follow up with them for information and they seemed disinterested in helping me. This should have been a red flag for me, but unfortunately I trusted them to handle my travel arrangements. To make matters worse, they actually charged my card for services that were never provided. I reached out to them multiple times to try and rectify this issue, but they never bothered to respond or even attempt to refund me. This level of customer service is completely unacceptable and it is clear that BusinessTravel365 does not prioritize their clients' satisfaction. I cannot stress enough how terrible my experience was with this agency. If you value your time, money, and overall sanity, please stay far away from BusinessTravel365. There are plenty of reputable travel agencies out there that will actually take care of their clients and provide excellent service. Don't make the same mistake I did and avoid BusinessTravel365 at all costs. Trust me, you do not want to miss your flight because of their incompetence.

Excellent service and pricing We have used Business Travel 365 several times and the service and pricing Erik gives us is always excellent. Last week British Air cancelled our and my wife's brother's family flights to Prague for our son's wedding. Erik was a tireless warrior and spent the better part of 4 days and many hours finding all of us new business class flights with Lufthansa. I cannot say enough about the wonderful and compassionate service Erik provided us. Thank you so much Erik!

Chris Nyberg was extremely… Chris Nyberg was extremely knowledgeable about flight options for a rather complex, multi-city trip. He was very patient and cordial, and he found an excellent itinerary at a cost lower than anything we had seen ourselves. We have not yet taken the trip, but we look forward to it, and to working with Chris in the future.