Rodney Gay
GBI recently had the misfortune of using… I recently had the misfortune of using BusinessTravel365 for my travel needs and I have to say, it was one of the worst experiences I have ever had. Their service is absolutely awful and I would strongly advise anyone against going anywhere near them. First of all, the agency was completely unresponsive to my requests. I had to constantly follow up with them for information and they seemed disinterested in helping me. This should have been a red flag for me, but unfortunately I trusted them to handle my travel arrangements. To make matters worse, they actually charged my card for services that were never provided. I reached out to them multiple times to try and rectify this issue, but they never bothered to respond or even attempt to refund me. This level of customer service is completely unacceptable and it is clear that BusinessTravel365 does not prioritize their clients' satisfaction. I cannot stress enough how terrible my experience was with this agency. If you value your time, money, and overall sanity, please stay far away from BusinessTravel365. There are plenty of reputable travel agencies out there that will actually take care of their clients and provide excellent service. Don't make the same mistake I did and avoid BusinessTravel365 at all costs. Trust me, you do not want to miss your flight because of their incompetence.
Tistha Sumarsam
GBI had a gentleman named Martin who… I had a gentleman named Martin who helped me for almost 5 days back and forth with emails with so many questions i needed answered. He didn't mind at all that i showed him prices from different companies . He would make sure i get a better price. I finally saw a fantastic price from Martin where NO ONE could of compared or beaten his price for my SQ flight of one from jakarta to JFK. I totally will be calling him again for my December trip of 2019.
Julie Liedtke
GBExcellent experience Excellent experience. I admit I was a little skeptical about using a flight discount service as I never had used one before - Would it be totally legit? Would I get good business class seats on convenient flights? Would there be no hitches? The answer to all is absolutely yes. Booking was easy, I got great seats on direct flights to and from London, and I saved thousands of dollars on the fare. No hiccups whatsoever. Will definitely use for international travel from now on. Highly recommend.
Mike Ellzey
GBExcellent service and pricing We have used Business Travel 365 several times and the service and pricing Erik gives us is always excellent. Last week British Air cancelled our and my wife's brother's family flights to Prague for our son's wedding. Erik was a tireless warrior and spent the better part of 4 days and many hours finding all of us new business class flights with Lufthansa. I cannot say enough about the wonderful and compassionate service Erik provided us. Thank you so much Erik!
Lou Ann
GBBeyond five stars Beyond five stars. Needed to make a number of scheduling changes, a few last minute. Mike handled each graciously. Not only did I receive fantastic customer and support, I feel I have made a friend. Please be assured, you will be well taken care of with respect and receive best pricing. Beyond five stars,