Gaëlle Pierre
GBBest Travel Gem! I am so glad I found this company when planning my trip to Barcelona and Portugal. Triptile took care of the flight from Barcelona to Lisbon, all transfers (we visited multiple cities in Portugal), hotels, and activities, including a day trip that I added that was not one of their activities (they made all of the arrangements anyway). All of the guides were nice and knowledgeable. We were a group of seven from the US and all of the transfer vehicles were able to accommodate us. The vehicles and drivers were nice. The hotels were awesome with breakfast included! The support team was excellent. They responded to questions and requests quickly and effectively. When I needed assistance during the trip, I was able to find someone quickly and they knew me and my itinerary by my phone number. They kept me updated via call, email, and text of any changes and updates, which I liked. I can't say enough great things about this company. We are definitely using them again!!
Jen Nootz
GBThe best first trip across the pond! This experience was more than I could ask for. It was our first ever trip outside the U.S and the booking process was so easy! I love the way the site is set up to allow you full control of selecting your hotels, transfers, and experiences. It's so user friendly and all the small details were there to find and any questions I had outside of that the agents quickly responded via the message chats. After everything was booked, the team was there to answer any additional questions, make additional arrangements and kept us in the loop about any changes. They were quick to respond and so very friendly and helpful. They were even able to arrange a transfer to one of our destinations not listed. Our trip to Ireland was 11 days of pure relaxation and excitement. Our drivers were so friendly and knowledgeable, arrived on time and just made the whole trip worry free. We had zero issues as everything was seamlessly arranged. We will definitely be using triptile/ (Firebird tours) again and again for our next trips.
Chris Banington
GBWe used Triptile to plan our trip to… We used Triptile to plan our trip to Italy Switzerland and Germany, and it worked out perfectly well! While tour builder itself was a little hard for us, their customer support was right there to assist us and provide expert advise. On the ground, all services from transfers to guides and transportations were spot on. We only would hope we would have looked for a higher level hotels. In Europe 4 stars are often simpler, and 5 star is really what we should had selected. Overall amazing, will surely use again!
Christina Evans
GBThis was such an easy site to plan a vacation This was such an easy site to plan a trip! I can’t explain how impressed I am with the easy of customizing a trip. The site isn’t phone friendly but that’s because there is so much information. I booked my personalized trip to Germany, Switzerland, Italy in such a short time. I could pick absolutely everything! And I verified all the ratings independently so it’s all true. Thank you for such a well organized trip planner.
Melissa
GBI haven't booked a trip with this… I haven't booked a trip with this company but I spent waaaaaaay to much time planning several trips that I hope to take once we are able to travel safely again.