Ben was extremely helpful and was a… Ben was extremely helpful and was a pleasure to deal with

I was a little apprehensive about… I was a little apprehensive about planning my travel through bestairfares.com only because I had never heard of them. Special Thank you to KANE for making this a great experience! The prices for the tickets were very affordable. Although I didn’t get the time frame nor the price that was listed. His customer service was nothing short of amazing he made sure he found fares that would still work. He also made sure I understood the process often times repeating him self. He followed up with me to make sure I received all the necessary emails and ultimately my e-tickets!

This company is a scam are This company is a scam are. We initially booked our reservation from the 16th to the 23rd, but upon confirmation, we discovered that the ticket dates had been altered to the 16th to the 24th. Upon contacting customer service to rectify this error, we were informed that any changes would incur additional charges. When we requested to cancel the reservation and receive a refund, they adamantly refused. The agents we spoke with were not only unhelpful but also displayed rudeness in their interactions. Even when we escalated the matter to a manager, the response remained discourteous and uncooperative.

Nathan was really polite and helpful… Nathan was really polite and helpful when trying to find my flight. He was able to get my seats, carryon, and personal baggage bundled in one payment which was verified when I called the airline company directly. The only thing I was disappointed about was not getting the original pricing that was offered at the beginning of the process due to not having the seating available. This caused the price to be more than advertised.

Best Fare I have read reviews and understand concerns. I did not get the price advertised as well. However, be patient and let them do their due diligence. I shopped fares for two months, everyday, and they got me a non-stop United roundtrip fare at less than half of all other sites. Do not know how they did it, but I have my e-tickets from United.