Custoremer Service Most of the representatives were polite and friendly, however the Supervisor Bryan is very rude and unprofessional. They sent our contract with the wrong banking information to set up the allotment. He hung up the phone on us and never called to apologize for a mistake they made. Do not use this company!! When you are paying your money you should be treated with respect!

Credit Reporting This company was a lifesaver when I needed to fly from Hawaii to St. Louis because of a family emergency. However, once I began to make payments I was told by a manager that MFT only reports to the credit bureau if the account is derogatory. This was in the contract that MFT would report satisfactory accounts. I have not had one single missed payment and MFT has NOT reported as agreed.

I am extremely dissapponted I am extremely dissapponted. I have been begging a supervisor to contact me because the rep who assisted with our hotel stay, messed up room type and I had to pay cash at hotel anyway, in addition to being charged by allied..i called back today to try to make some headway and the rep would not let me speak and is defending himself with lies and raising his voice at me and I have been promised a phone call from manager.five times just today. No call and no resolution. If all calls are recorded as Derek promised then this last phone call with me as a customer who is being charged 4000 for a 24 night stay, 4 of which I had to repay, will have been recorded also.

On Time Service We're planning our 25th Anniversary and a trip to Hawaii is on my wife's bucket list. This service not only gives me the opportunity to give her the renewal (WEDDING) that she deserves, but to cross off an item on the list without breaking the bank! She won't see this coming Thanks!

My Experience I am very please with the friendly and professional service received, and I have complied with instructions given by your staff but if you are such a huge/large firm/company then why do have only one fax number? It very frustrating and annoying, don't use high tech gadgets nor iphone capability, I am old school!!, to send a DFAS document to your finance dept. to complete the process!!!! Business is business but without the correct tools the business could fall!!!