Asia
GBI had the worst experience with this… I had the worst experience with this website. I reserved a ticket (business class), they did not provide any update for a day, did not answer phone calls, except for the first one that someone said my e-ticket should be issued in 3 hours, which never did. Did not answer my emails or follow up phone calls and eventually I suspected that it was a fraud and considered reaching out to my Bank. They finally responded to my phone call and said they issued and then canceled my ticket because I was about to reach-out to my bank. Do no recommend it at all. The person who responded to my phone call was extremely rude and didn't help in any shape or form other than dismissing my questions. I still have a 7000 balance on my bank account and will definitely report them to my bank for fraud.
Rafael Rosenzuaig
CAExcellent service Peter has always been responsive and helpful. Doesn’t matter what time it is or what day of the week (or weekend) he will respond in time and do his best to help. Extremely satisfied with the customer service received and looking forward to use this travel agency in the future.