Airbusinesstravel

1201 N Market St, 19801, Wilmington, United States
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4.41
Based on 17 Reviews

5

70.59%

4

17.65%

3

0.00%

2

5.88%

1

5.88%
About Airbusinesstravel

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K & A
GB

Purchased our flight 11 months ago... ...wanting everything to be in place for our trip next week. First time with ABT. We had issues connecting with the agent, Michael Bardi, right away...that should have clued us in. The 1st leg appears to be okay, which is why they got 2 stars. In the 2nd leg, we booked side-by-side (obviously) and then got the booking info showing us one-behind-the-other. This was in Feb 2023. Immediately began emailing & calling Michael repeatedly. He finally responds saying that it's COVID protocol for AirFrance, but they will fix it once we get closer to the departure date of 10-15-23. And I quote, "No worries." Guess what? We are NOT sitting side-by-side! Been emailing and calling the last 2 weeks. Michael doesn't respond. Keep getting Christopher, who was told by the airline that there aren't any other seats available. I was promised a call back four times in the last week. Nothing. And we're supposed to trust that Michael is going to get us our boarding passes next week?? Riiiiiiight. Interesting that I was asked, "PLEASE don't contact the airline." The manager is supposed to call me tomorrow. We'll see. My next call will be to the airline. This could have been resolved in February, but Michael brushed us off repeatedly. BTW, you can "tip" your agent at the time of purchase, which we did. As soon as he got the tip? Gone.

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Aine Carey
GB

A great service - highly recommended This is my first time using a service like this and I was skeptical but it was fantastic! Ray helped me find a number of great flight options. He was very knowledgeable, prompt and friendly. He followed up numerous times after booking and before my flight. I felt very reassured. Everything went smoothly and I would recommend this service to anyone. It was amazing to get business class flights so cheaply!

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Kenzie H.
GB

100% will book with them again! Not only gave great rates, but has phenomenal customer service. I will definitely be booking with them again!

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Tim Miller
GB

Emma did a great job with my biz class… Emma did a great job with my biz class tickets to Spain including accommodating some last minute changes.

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Noam Drazin
GB

Had an amazing experience with this… Had an amazing experience with this business class consolidator. My agent Hugo Deleon was incredibly helpful and very communicative (text, email, and phone) along the way. Great deal and exceptional service. Would recommend to anyone

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