Customer Service Agent The customer service agent was the worst, she did not answer any of my question. And she even refused to answer my call after many of tries. I was just asking for questions about Mountain High’s season pass and rentals. She is the worse agent I have ever seen in my life. She is did not even answer any of my questions, and she was frustrated and had no patience. I hope you can make a change on this situation, I am changing my views on Mountain High by the way they act.

Close to home winter paradise For the average Los Angelino, Mountain High is a winter paradise. Ski season opens earlier and runs later than anywhere else in SoCal, the staff are always friendly and helpful, and the West resort offers plenty of paths for skiers and snowboarders of all grades. Sure, sometimes it's a bit icy (first thing in the morning) but I've found that once I've given the snowboarders a good hour to scrape off any crust, it's a fine day on the slopes. I learned to ski here, so maybe I'm a bit biased, but I've got nothing but love for Mountain High. Short drive from my home, no crazy windy mountain roads, never need chains or AWD to get up there, it's "accessible" in every sense.

getting our lift tickets (after… getting our lift tickets (after purchasing online) took an HOUR. It was so inefficient, people were cutting lines, and there was no clarity as to which line to wait under. This shouldn't take an hour. it should take less than 5 minutes if you purchased online!

Best Local Mountain in SoCal ! Mh always goes out of their way to make sure your riding experience is the best possible. The staff is always on top of fixing all the different park features and they keep the runs groomed. They also have great instructor’s that teach you how to Ski & Snowboard if you need some riding tips or help your young ones learn. Also the hook ups with their power alliance with other resorts is AWESOME 😎 Thank you Mh for all you do 🏂⛷👍

Although I purchased online Although I purchased online, and arrived at 8:30, I stood in the “VIP” line for 20 min. While everyone in the non-VIP line was helped and then an employee said I could go to the other line. Also, I waited in the rental line another 20 minutes. The employees were working diligently but I felt that they needed at least one or two more employees to move the process along. I will rent at home next time. Cheaper and quicker.