Lookupvacations

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3.90
Based on 20 Reviews

5

65.00%

4

10.00%

3

0.00%

2

0.00%

1

25.00%
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Blayne
TT

Avoid at all costs Flight advertised at $140. Booked it. Said I’ll get confirmation within 4 hours. Contacted customer service who then informed me “The airlines canceled all economy seating and now only offer main cabin seating at a higher price”. Contacted the airlines who said that was not true. Therefore it’s their way of getting you hooked in at a cheap price (that’s not available anywhere else on the internet), then feeding you a false story and making you pay the full price (same price advertised on American Airlines website).

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Betty Boateng
GB

Impeccable customer service We were looking for tickets to Cancun in the summertime, and the prices were so high everywhere. but Mike helped us to find these incredibly reasonable tickets. we had some challenges on the day of our trip due to us not making it on time, we called and again Mike worked diligently to get us to our destination. The customer service is impeccable. I will always use this company

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Yonette George
GB

It was a pleasure working with Mike It was a pleasure working with Mike. I am traveling from Jfk to Guyana for a funeral. Mike make me felt comfortable in booking my ticket with a website that I have never booked with before. I will recommend my family and friends. Keep up the good work. A good customer service is the key to a successful business

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Carlos V. Fernández
ES

I NEVER ACCEPTED THE FINAL CONFIRMATION BUT THEY HAVE CHARGED IN MY CREDIT CARD WE NEVER ACCEPTED THE FINAL CONFIRMATION AND AUTHORIZATION SENT BY EMAIL but they have charged the quantities in my credit card without my consent. When I see the charges in my bank I send them a email for returning hem to me the charges but they send me the booking Iberia 354XWQ with the wrong surnames and now they say that they can't do anything. I think they are scammers because raise the prices and do charges in your credit card without your authoritation. I'm trying to fix it but they say that They can do anything, even when it has been his own wrong. I'll keep this bad opinion until the give me a solution.

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Lyubov Mikityansky
GB

James is the best customer service… James is the best customer service representative for all my flying experience: very professional, caring, helpful , has great communication skills with the customers! After talking to him you want to fly again somewhere, but tickets to order only with his help.Best wishes to him, good luck to company and I will return to you after my flight to Seattle and back! Stay healthy and enjoy your work and clients.

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