Nic
GBThe booking was a seamless process The booking was a seamless process. Hotels4Teams made it easy for me to find a room near the team facility, through their search tool. The confirmation was sent immediately and I was received at the hotel with no issue.
John T Hopkinson
GBGreat Discounted Rate The rate offered was exceptional although it was paid in advance with no cancellation options. If you know you have to be there than that is no big deal. Hotel told me it was a Priceline rate which I wasn't aware of and didn't earn HHonors points which is a bummer. But when rate is 50% off lowest rate in the market, I can live with it.
James Taglia
GBMisleading The motel booked, was supposed to be 2-3 STAR property. Stay scheduled for JUN 2020. Today is MAR 2. Was informed yesterday that the property is rented by the month to transients. This is unsafe and undesired. Called to ask for credit back to credit card to book elsewhere. NO ANSWER at 800 number. Had to leave message. STILL WAITING. Will advise the credit card that the room was booked using fraudulent information and ask to have the charge reversed.
Rebecca Unfried
GBSuper Easy, Great Customer Service This was super easy and the customer service was great! Instead of a 3-night minimum through other sites, I was able to find a new, clean, and smoke-free hotel for just 1 night, 2 days before our event! So thankful!
Loretta
GBThis was my first experience trying to… This was my first experience trying to book on Hotels4Teams. I'm sorry to say it wasn't a good one. Though my credit card was fine, I couldn't get it verified through the online booking. But, at some point it became verified and I wasn't notified and therefore didn't stay at Holiday Inn Express though it was our first choice. I didn't get a reservation confirmation, but I sure got a charge on my card and no one has refunded me. BEWARE - Holiday Inn said my booking didn't come to them through Hotel4Teams, but a third party site called Get-a-room.com. After I emailed them for a refund, the response came from yet another different name. I wonder which one was suppose to send me a reservation confirmation and who will be the honorable company and help me?