Consumer
GBUpon taking my seat I was greeted by… Upon taking my seat I was greeted by the driver and two of the most lovely elderly women who filled me in on how everything works. I think it’s a secret way of coming together as a community just we don’t know that yet.
Teresa Venegas
GBUnfortunately this trip was very… Unfortunately this trip was very heartbreaking. I got to witness how poorly my elderly mom was treated along with other elderly people. The driver provided very little information on how to find your seat and when he was asked twice, he made sure to make them feel stupid. Upon arrival he expressed himself very poorly of an elderly lady calling her "such a stupid person" and making fun of her "huge market bag". All this while she was sitting right in front of him. I hope this will change in the future but as of now i would not recommend Flix Bus or Greyhound to anyone.
Sylvia H.
GBI liked that I can choose where I sit… I liked that I can choose where I sit as I am a senior & use a cane. I have traveled with Greyhound numerous times from Maryland down to NC. I can no longer get the bus to the town I am going to but relatives can pick me up in Charlotte. I don't drive.
Attempted Bus Rider
GBBuses are not dependable Buses are not dependable. Weather is usually cold, no wait room and you are expected to waited outside all night with random people running around until 3:15am and they are either too late or too early. Payed for a round trip and might have a hard time getting refund after being denied the bus service.
Tony Standish
GBI tried to add my wheelchair and and… I tried to add my wheelchair and and extra bag, because I am handicapped, my legs have been removed from above the knees, and it wouldn't let me do it.