BTC refund saga While I was creating my order, I sent the necessary BTC amount to their wallet. The payment was shown as successful, however, I never received any booking confirmation whatsoever. Upon contacting the support on Telegram (been writing emails and contacting FB to no avail), I was promised that my coins would be sent back to me every day throughout 3 days already. After posting to TrustPilot the matter, however, got resolved within an hour. After that, tried to place the same booking and, you guessed it - the btc got sent but I never received any confirmation again. Just contacted their support team again - we will see how this turns out. _______________________________________________ After 4 days there has been no update rather than the support team assuring me that the refund will be placed today EVERY SINGLE DAY. One support guy can tell you it will be done today, and then you have the other support team member reaching out saying it will take "time" The support is horrendous, their communication with other departments is just non-existent. Make sure to never send any of your hard-earned money to this platform, because if the order fails - you will just be stuck waiting on your refunds forever. Not recommended in any way, beware of this website!

Avoid XcelTrip Edit: I'm not trying to promote Destinia. I am giving an honest review. This was resolved eventually. After weeks of bombarded emails. However this doesn't change my opinion or star rating. So yes this was resolved eventually. But it doesn't excuse incompetence on your part and taking so long to send a refund (whereby I lost money on the bitcoin because of market decline) Regular user of Destinia. Thought I'd give these a shot. Booked a hotel with bitcoin, paid, then... nothing. I waited 12 hours for confirmation and received nothing. I contacted support, nothing. Just shafted me out of 0.1 bitcoin. Stick with Destinia, at least they have contact support telephone number should anything go wrong. Never trust a company that doesn't even give you a telephone support line.

One the best competitor of Booking.com The best platform to book hotels and flights. I found cheaper hotels from XcelTrip. And their customer support is also on time, they reply within a second. I suggest you use Xceltrip

Overall Overall, hotels and flights are cheaper than other booking sites. AMAZING app! I wish the best!

easy user interface i have used xceltrip plarform for booking hotel for my family vacation. it was a very easy to use platform.