Wayne Lee
GBThey got me a deal. They got me a deal. $50 cheaper for the same ticket Priceline and others had. Trust these guys. My start strange but worth it.
ROBIN STILES
GBALL OKAY GREAT SERVICE
Lee W
GBTried to scam us on flight change Because we paid for our southwest flight with credit card points when we needed to make a change southwest directed us to this company to make the change. We spoke to a rep named Harry who tried two different scams on us. The first was our new flights were $200 cheaper than our original $400 fares. He tried to say we would be charged $200 for changing the flights but we would get a $200 flight credit so in essence the change would cost us nothing. So basically they knew southwest would give us $200 in credit and then wanted to charge us $200 to make the change but wanted it to appear like we were getting a good deal as it was costing us nothing to change. I pointed out on the southwest website the new fares were $200 cheaper. He told me those cheaper flights were sold out and that if I tried to book it would not go through. At this point he tried to tell me he could get the new fares for $295. Throughout the call he was interrupting me and speaking over me getting mildly pushy and aggressive. I felt like I was being scammed. He also said there were only 3 seats left on one of the flights so we needed to hurry. I put him on hold went to southwest site and booked the flights for $200 and nowhere did it say there were limited seats on any flight. I do not know if these are company pushed scams or Harry is running his own little scams but I would be very careful dealing with this company.
Jolene Lange
GBGreat help in a time of need! I needed to get a last minute flight from Portland, OR to Boise, ID and Lucas was able to get me a great deal! He phoned me and made sure I received my confirmation and checked and made sure I was happy and ready for my trip. Thank you Lucas for excellent customer service and a great deal so I can go help my mother after her surgery! J. Lange
Ann Tucker
GBemilie johnson Emilie was very helpful.