DO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.

They are Thieves don't use these crooks Total rip off said hotel was 114 after tax and double fees cost me 180 and didn't even get the total until I was tricked into paying for it . There. Fees where more than 50% of the room cost that's absurd. Total scam job could have used hotels com same base price but only $14 in tax a ddeeence of $64 . Total thieves,!!! Everywhere is better done use these crooks

Miguel Sanchez was very professional Miguel Sanchez was very patient, informative and well knowledge of my needs. My experience was a memorable one. I will definitely come back to him for more business. Thank you foe such great customer service.

TEAM WORK.... Early in February I made reservations to Ohio for June 2, returning June 12. In May I called to have a change, as a wedding was cancelled. I asked return on June 7, Flt 1591, I ok'd the change and awaited my flight confirmation. I went on a Cruise April 30 until May 16, upon return looked for my confirmation. I did not receive, so called and talked to Darren X431, and he assured me he would handle promptly. Well, within 30 minutes 'Darren' called me and told me 'Victor' had sent me the new June 7th Return Flight Confirmation. Wow, such a great Duo, as they worked together to resolve my problem, and answered and emailed confirmation to me....THANKS DARREN AND VICTOR.....> Marlene Bolyard

Jordan Ross provided excellent customer… Jordan Ross provided excellent customer service🥰👍🏽!! Jordan accommodated our specific needs, by processing my niece’s added ticket, adding our TSA precheck approved #s on our boarding passes, guaranteeing the lowest fare cost, checking for opportunities to have more flight seat legroom, & giving NYC hotel recommendations etc. Jordan’s exceptional support has made all the difference in making our trip successful. Thank you, Jordan☀️🥇!! -Denise, Ramona, & Gianna