Charlotte Schwartz
GBGuides make or break a trip. Shalom has the best! We have been on two trips with Shalom Israel tours. The 1st was a medium sized group tour in October 2013. The 2nd was a private family tour in Feb 2014. Many companies know the sights to see. What makes or breaks a trip for me are the accommodations & the guides. I've been to Israel 9 times, and wished I'd found Shalom Israel Tours sooner. Shalom Israel Tours was quick in responding to all details in the planning of my trips. They are informed & knowledgeable about the best hotels and restaurants. The guides are excellent, and very good at managing the needs of the travelers, as well as, teaching the history of Israel. I will continue to use Shalom Israel Tours in the future & will recommend this company to all my friends!
Judy Hikawai
AUI did a 15 day tour with Shalom Israel … I did a 15 day tour with Shalom Israel in May. The experience was at least 50% better than I expected. Everything from pick up at the airport to dropping back at the airport was very well organised. Our guide, Aaron, was extremely knowledgeable and obviously very passionate about his country. All bar one of the hotels were excellent. As a very nice touch a box of biscuits were waiting for me at the hotel on Erev Shabbat. I would highly recommend this company and I hope I am able to return to Israel and use their services again.
Jodi Cheran
GBFirst and foremost i am not one to give … First and foremost i am not one to give a negative review. However, we missed 2 flights out of Frankfurt--we notified Mr. Stark as soon as we were able and were aware of our connection plans. He told us they could not accommodate due to shabbat. That is understandable but our group that we were traveling with arrived on time and received a guide at the tarmac-ac, whisked them thru customs and led the to a chauffeur to their hotel. we traveled 48 hrs and proceeded to stand in a customs line and extremely long taxi que. When asking Mr. stark for a refund for the transportation service he did not provide or at least a reimbursement for our taxi he was unaccommodating. He was outraged that we would even suggest. Tour was great; Mordecai our guide was excellent!!!!!! He was warm, humorous and shared his passion for the country. Mr stark was difficult and unpleasant to work with
Jane Karp
GBFulfilled Every Expectation Upon the recommendation by very good friends we contacted and chose Shalom Israel Tours to plan a private tour with guide for our first trip to Israel. We were two couples with some ideas of where we would like to visit and what we would like to experience . It was a pleasure to work with Shalom Stark. He was easy to communicate with and offered many suggestions and it all came together perfectly. Our guide , Yehuda was excellent; a Sabra with the most unbelievable knowledge of 4,000 years of history, and many stories to tell. Our trip was planned for June, 2014 and our itinerary covered Jerusalem, the Golan Heights, and Tel Aviv with many stops along the way. After spending this time together we miss Yehuda ! We would not hesitate to recommend Shalom Israel Tours. We had a wonderful experience !
Ruth Rotkowitz
GBYes and a slight no My daughter and I went on Shalom Tours My daughter and I went on Shalom Tours. The itinerary was excellent, and Shalom was very helpful in our communications before the tour. The guide had a great personality, but unfortunately, was inconsistent with issues of lateness in returning to the bus. One time, someone was late and he expressed his concern that the man was lost and went out searching for him. Another time, people got lost and were 15 minutes late getting back to bus and he yelled at them when they returned. Perhaps he is moody. Anyway, if he would have given out his cell number, as tour guides generally do, people who are lost can call him - but he never gave his number. We returned to the airport to fly home with the bus pickup Shalom arranged. Unfortunately, it was not enough time as there were long lines and we were not told that the VAT line before security does not deal with jewelry. After waiting there, we had to go through security (long line) then go to the VAT line inside for the jewelry purchases. Just made our flight. We should have been informed of this and offered an earlier pickup. I did write to him about that from home but never got a response. It was still a wonderful experience on the whole but I think the moodiness of the tour guide and the stressful airport return made a difference.