Mr Juan Reyes a 5 star agent Mr. Juan Reyes was so patient answering all my questions and finding optiions for me. I have never received this type of servicenor had I made reserVtiins with them before. For sure, this will be my first option when booking another flight.

Great services -

Scamy travel agent We tried to save money by booking through excel fares, what a mistake. They quoted us one price and charge us another. When I called Joseph said, we cannot do a refund “bc that’s not the way our system is set up” and he would give me a voucher for the difference. I said no, so now we’ve been going back and forth for the past 4 weeks around a refund. So scammy… beware

Terrible experience with Monte Terrible experience with Monte, which I doubt is his real name. Asked him for help rescheduling a flight and he was trying to charge me $400 MORE for EACH TICKET, saying "we can't do anything about the additional charges, that's all on the airline"... So I went through the airline and showed him a screenshot that he was grossly overcharging me and then he changed his tune and said "oh, its easier if you want to book through the website, just give them your voucher number" and indeed they did not charge me anything extra for the tickets. THIEF!!!!

These people are straight up SCAMMERS These people are straight up SCAMMERS. They confirmed our flight was booked via email months ago and we realized today they never actually booked it. They tried to blame us and say they called to notify (no voicemail or email). The Indian guy on the phone said his name was "Joe Fernandez" and refused to let us speak to his supervisor. We are out hundreds of dollars and now have to rebook our flights last minute. SHAME ON KAYAK.COM FOR LINKING THIS SCAM WEBSITE WITH SUGGESTED AIR FARES.