Ashish Thakur
INHighly recommended to everyone Best services got from them got the best prices for my tickets I made 4 bookings from Melbourne to to Mumbai and return for the month of Dec and got the best prices in a single go which was in my budget Agent on call was very professional and co-operative Highly recommend to everyone as I have saved almost $3000 for the bookings
Shabad Shan
AUNavdeep was amazing Navdeep was amazing! He helped us as we changed our plans many times and steered us toward the most time and cost efficient route. He was very knowledgeable with the different options and very patient as we sorted out which one was best for us. 10/10 would recommend! We are so excited for our trip . Thanks Navdeep...Thank you for making my trip the best! I will be back for sure!
Hedge
AUI became interested in the company when… I became interested in the company when I saw cheap rates during December and called them to discuss. I had a chat with Sarah who advised me that those rates are not valid, but I could still see it on their website. I asked Sarah why they were advertising those rates if they couldn't provide them. She promised me that she would check with someone and call me back in 10 minutes, but never called me back. I called them and got Morris who offered me less than $2000/person. I had better service until I paid the money, but I didn't receive a booking reference until 4 days later. I was stressed after reading many bad reviews, as well as not getting a response from Morris, and I thought I had lost the money which I had paid for my tickets. I sent my colleague to their office, and after my colleague argued with Sarah and Karan as Morris wasn't available, they told him that I hadn't paid the full amount!! Luckily I sent the bank receipt to my colleague and he show them the receipt, paid 3 days before. Again, Sarah & Karan promised they would call me but never did!! I called back them back and was lucky to finally get a reservation reference. If you have set up a business in Australia, please try to maintain Australian standards and give reference so that we can trust you and are stress free until we get the E-Ticket! Also, please try to respond to your customers, as without customers no body can succeed in their business. Thankfully, I got a response from Morris with my ticket on Saturday night.
Ann
GBScam website Scam website. They advertise fake prices, then send an email saying the ticket will be confirmed later.... AFTER you've already entered credit card info. 3 agents from the company called me, I said I wanted to cancel my request but it wasn't until the 3rd agent called that they followed through (I wasn't worried since it wasn't actually ticketed yet, it's just a request so my card hadn't been charged) they told me they would charge a cancellation fee unless I wrote them a 5 star review. (Hence all the 5 star reviews;) I politely declined and said I didn't think I should have to write a review just to cancel a ticket they haven't even issued yet. I booked a ticket on a different website, but I'll be damned sure to keep an eye on my credit card now, since they might have the details.
Mike Irving
GBGreat job Mr Charles! I was a bit skeptical especially when the final price was higher than the booked price. However, I spoke with Mr Charles B. Who was able to get me the original quoted price for my flight. Mr Charles also called me back several times to go over the reservation and make sure I understood flight times and destination. Mr Charles was great!! He also told me to check the confirmation on the Spirit airline website. I did just as he said and I’m all confirmed. I’m going to see my beautiful daughter in LA!! I would definitely use them again.