Total scam on service fees I'm out $10, but if I'd bothered to check internet reviews, I would have been warned. My only hope is this site goes out of business sooner than later.

Great Site! Though this website I got a great deal on the Sheraton by the Baltimore Airport. Very user friendly, and I had no problems with my reservation or with my hotel. I would definitely recommend this site!

HORRIBLE FRAUD! WARN ANYONE TO NEVER USE THEM! I check for a hotel on their website which advertise to have the best price guarantee for $57. I thought that's great so I go ahead and book it and after I put in all my credit card information, it immediately processed $77 WITHOUT SHOWING ME THE PRICE FIRST. I was like what happened and how could it suddenly be $20 MORE coz I would have booked with someone else who offered $65. I called the company and they DO NOT CARE and said the supervisor was Britney and the agent name was Laura E. who insisted that they will charge me $10 for MESSING ME UP AND WASTING MY TIME TO BOOK WITH THEM and NOW I STILL HAVE TO WASTE MORE TIME BY CALLING MY CREDIT CARD COMPANY TO DISPUTE THE CHARGE. ABSOLUTELY HORRIBLE COMPANY! WARN everyone about this FRAUD!

Great Experience. Easy to Book, quick response, very helpful. I used this website to book a vacation with my family in Miami. As I have little ones I had to be very careful to have a family friendly hotel and location and this website was truly helpful and the staff were amazing and very responsive. It made me feel secure and safe that I was doing the right choice. I will definitely use again and recommend it!