Steven Aries
GBNot usually one to write bad reviews… Not usually one to write bad reviews but they deserve one, recently back from Turkey, a week before the flight i tried to check in online, it says check in opens 36 hours before the flight so i tried then to be told its unavailable please check in at airport, go to airport check in where i had to pay £4 pp so £16, not a lot but not the point, exact same on way back but had to pay €20! Raised complaint to be told that online check in is available 72 hours prior which is rubbish! I tried many times and still had to fork out money! Even so, checking in at the airport should not cost money anyway
Poppy's Papa
GBNon-existent customer service Non-existent customer service. Technical problem at Antalya kept us in the transfer bus on a sweltering hot apron for over 15 minutes; no explanation or apology. Flight delayed - no flight deck announcements throughout the flight. My wife's chicken sandwich came partly heated, partly cold - she had food poisoning the following day. Tried contacting them via their app and website - no response whatsoever. What a joke of an airline.