No refund My cancelled flight on 2022 is still not refunded. Been emailing numerous times also calling the customer service but not getting back anything. They are unreachable at some point.

Ticket could never be confirmed Sky-Tours could never book the flights, which I originally purchased even after asking additional payment to confirm my reservation. I need some evidence right away that Sky-Tours has already refunded my money for my reservation # 7403411. Because 10 working days or even longer to reflect it back on my bank account sounds too long, I cannot believe any more after checking such bad reviews on Sky-Tours, which I agree. Please send me any evidence of your paying back to my account as soon as possible! Update: I could get the full amount refunded already. Thank you. One more star added. It would be better for Sky-Tours to clearly explain the procedure at the beginning and also when you ask the additional payment. Everyone would expect that the ticket could be confirmed quickly at the original price. We all do not want to chase you to get responses.

poor customer service Similar to others, I booked a ticket on Feb 17th and was cancelled with “dynamic airfares” as an excuse. Then they offerred me another ticket but more pricey. So I canceled my reservation and want my money back but it has been more than 10 days and I still have no update about my status. Totally disapointed, never use this service again. Update: just received an email and they said they have fully refund mine but take more time to show up. At least I know my current status.

I booked my tickets over 30 hours ago… I booked my tickets over 30 hours ago and I still have not received any confirmation and my credit card has been charged. I have tried contacting customer support but did not receive any response. When I try to cancel my reservation its tells me that my trip locator# is invalid. I just need my money back.

It seems that leaving a negative review… It seems that leaving a negative review gets a quicker response than writing to support. I have a voucher that expires in 2 days - It now states invalid. I have $2k left from my 2020 REFUND which I now cannot use at all. Aside from this issue, each time in the past I've attempted to use the voucher, the flight is always 'NO longer available' or Im advised after the fact, that the price has gone up. I need this rectified. Its been 2 years of my life dealing with your company - I wish to GOD I could get that time back. UPDATE: Skytours has reinstated my credit - Thank you Skytours.