Jennifer Rojas
GBAs a sub-agent I've been dealing… As a sub-agent I've been dealing business with GTT San Diego for 16 years.All staff are very helpful and knowledgeable and with 24 hours round the clock is so awesome! Fares offered are very competitive. GTT Global is vey helpful in finding the best fares we can offer. Its highly recommended.
Carrie
MXI have been trying to speak with an… I have been trying to speak with an agent for 18 days to change my flight, The average time I wait is over 2hours then I hang up frustrated, this is bad business! I am trying to change 4 flights and I have emailed, called and tomorrow driving 2 hours to go to there office in San Jose to get this done! Customer Service is horrible! Book with anyone else! San Jose office closed due to covid! Tomorrow going to SFO and trying in person to change my flights! Do not use Iberia airlines! No communication at all! Booked they Cheap tickets with buys them from GTT
Donna Lovetere
GBTerrible Place The only reason there is one star is because I couldn't write a review unless I rated this Terrible company. The rudeness of the people I have ever dealt with!!!! Trying to get my money back from a ticket I purchased and they have no record of it. I was on the phone for two and a half days and still nothing. I would NEVER recommend this place to anyone !!! I have contacted the BBB and the Attorney General Office. Hopefully they will take care of my problem and This Horrible Company !!!
Farzaneh
GBThe worst and rudest customer service… The worst and rudest customer service ever. I called them several times in two weeks to cancel my ticket. The first time they told me the ticket should cancel through the airline, after contacting the airline, they told me I bought a ticket from this agency and this branch of GTT is responsible for canceling my ticket. Each time I called them, they gave me a new phone number as a number that is responsible for canceling my ticket (during two weeks they gave me more than 15 phone numbers and the interesting thing is that none of them were repeated and answered). When I asked for the reason they shouted at me 🤐 The funniest part is that I called the GTT office in the Seattle and they help me to cancel my ticket less than 15 minutes.
Lotus Travel
GBGTT is one of the best ticketing consolidator Our travel agency have been doing business with GTT for over 25 years. GTT is one of the most efficient consolidator in this travel industry. Staff are very helpful and knowledgeable and with the best fares offered are very competitive. GTT Global is friendly user website. Auto ticketing function anytimes, anywhere, which is available during after hours, very efficiency. Highly recommended.