A complete and total scam A complete and total scam. I was somehow connected to Trip Chef through a number I thought was United Airlines when I missed my flight and was hurriedly trying to reschedule. They told me to get me home they would have to put me on a different flight but there was a price difference. I agreed to the price difference because the proposed flight had only one layover when my original flight had two. They sent me an email requesting my credit card information which I assumed was a third party service of United. I signed for a $530 transaction. Moments later I was called back and told they couldn't get me on the flight they quoted me on - and that I would be a different flight that got me and my family home way later with more connections than my original flight. When I attempted to call United to discuss this they had no record of a price change or transaction within the company to change my flight. It would have been free if I had spoken with United. In the end I am confident this is a scam because although I did possibly call the wrong number (though I'm convinced I was forward to this number by an agent) - the email confirmation of the ticket this company sent me was STILL different from the flight I was ultimately booked on with United. In no way does the transaction I approved reflect the services they said they would provide on the phone. They intentionally obscure that they are not with the Airline you are calling for and intentionally charge people for their "travel agency" service. I'm disgusted with this company and hope others can avoid being scammed.

Brilliant customer service Brilliant customer service. The agent was very helpful and polite and quickly resolved my issue. Thanks Tripchef. Keep it up.

SCAM SCAM! They had their number hidden by adding it in delta-aiirlines.com - 2 (ii)

Don't ever trust these people This is the absolute worst travel Agency you will ever have do a service with you. They made sure that they were hard to contact. They never told of the non refundable nature of my booking They never email me the documents that we agreed on

I did a Google search for United… I did a Google search for United Airlines and the search gave me a number. I called and was told it was United. After going through all the details they said everything was done and the emails would arrive soon. Surprise the emails all came from Trip Chef. These people are lying frauds. They use phony links and apparently Google doesn't give a hoot. I did check with the real United and the fares and reservations seem to be OK. I just want these frauds put out business for being a bunch of lying frauds.