Ripoff and fraud This company will steal your money. BEWARE that the company will not give you a refund if you cancel. They say that it is because you got such a low rate, but the rate was the same as if you called the hotel directly and made a reservation that would have had a 24 hour cancellation policy. This company MISREPRESENTS AND DEFRAUDS in order to steal your money.

Given as a "Prize" to hide the scam I received "bucks" to this site as a "prize" from a nothing company scamming people. They make you bend over backwards to get set up properly.. scaring you and taking your details and payment info before ou have even picked anything out. DO NOT USE.. and any company that gives you bucks to this site is also a scaring company.

Happy with my hotel. Booked a 4 night hotel stay last month and just got back from the trip. It was up to my expectations. comfy clean rooms, had to request robes as they do not put one in the room by default, although they are free. If you have good deals for spring break in florida, I will book with you again. good website. thanks.

FRAUDULENT FOREIGN MORONS I entered dates of FRI APRIL 25 arriving and SAT APRIL 26 departing, checked for room availability, selected my room and proceeded to book. When the confirmation page came up, the date was for TODAY. I immediately called the customer service number, thinking I was dealing with HILTON HOTELS directly, only to find a rude foreign speaking woman who was no help. I insisted upon speaking with a manager, only to find a rude foreign speaking man who told me I entered the wrong dates and it was my problem and there would be no refund. I am out $224 - I have notified my credit card and Hilton. Google is next.

Wouldn't Use Again I booked one stay through hotelsavings.com and was pleased however after making a second reservation and receiving a bad promo code from them they would not fix the issue. I compare prices including promo codes to get the best deal. I could have gotten a better deal without the promo code at Hotels.com. I will not be using them in the future because I tried to get the issue resolved by contacting them by email immediately and a phone call later in which no one would fix the problem. They were just trying to blame a expired promo code but I had received the promo code the same day I tried to use it, bad advertising if you ask me. They told me once you made the reservation there was nothing they could do however, under their FQA they say if you find a better deal in 24 hours they will refund you money so I don't see the difference. Anyways will not use them again good customer service is the key and it is definitely lacking with this company. Not to mention I could hardly understand the representative I was talking to.