I really liked this site I don't get the bad reviews. I've used this site multiple times with no problems at all. They have good deals, so I keep coming back.

BIGTIME RIP-OFF COMPANY. DONT USE My husband was trying to make a reservation in Golden, Co and was directed to this site. The agent confirmed reservations to the Fairfield by Marriott we requested and charged our credit card $400 immediately, 2 months before our arrival date in Golden. When we arrived at the hotel, it was a Quality Inn who charged $300 for the nights we stayed. We requested a $100 refund from hotelsavings.com as we felt we were overcharged this amount since the hotel was not a Fairfield as confirmed by the booking agent. They refused to refund our money. This site will rip you off. Don't use it.

BECAREFUL!!! THEY JUST WANT TO BOOK YOU IN & HIDDEN FEES. I would not recommend this site at all. they just book you for whatever & tell you're getting the room you want. contact the hotel directly that's how I found out they were lying to me the whole time, be careful when booking through 3rd parties not recommended. Seriously you feel like you were fooled like a child, good thing I found out on time.

Billed instantly, did not pass on reservation info, awaiting refund resolution. Beware this website! Even though we'd directly typed the name of our intended hotel into a search, this website mimicked their address and accepted and billed a reservation, providing a confirmation number that was useless on our arrival at the property. Though we did not have a valid reservation, the hotel graciously came up with a room for us at 20% less than what the site billed us. Efforts by our bank to obtain a refund were met with s 15 minute hold, and stonewalling until we were told that a refund would take 7-10 days to process.

Absolute Rip Off and Deceptive Scumbags They hijack the hotel booking page and then charge you additional fees over and above what you could book for directly on the hotel site. Forget trying to cancel as they will just keep your money. The reservation shows up as a Travelocity charge.