Mary Ellen Lee
GBFRAUDULENT FOREIGN MORONS I entered dates of FRI APRIL 25 arriving and SAT APRIL 26 departing, checked for room availability, selected my room and proceeded to book. When the confirmation page came up, the date was for TODAY. I immediately called the customer service number, thinking I was dealing with HILTON HOTELS directly, only to find a rude foreign speaking woman who was no help. I insisted upon speaking with a manager, only to find a rude foreign speaking man who told me I entered the wrong dates and it was my problem and there would be no refund. I am out $224 - I have notified my credit card and Hilton. Google is next.
Kira Layne Diederich
CAFRAUD They didn't tell the hotel that they "paid" for the room so then they charged me (for hotel savings) and my fiancé on his credit card at the hotel. His was cheaper than mine, might I add and now they won't refund my money. SCAM!!! NEVER USE THESE CARDS. I had to call my credit card company and claim it as fraud
DontScam
GBBilled instantly, did not pass on reservation info, awaiting refund resolution. Beware this website! Even though we'd directly typed the name of our intended hotel into a search, this website mimicked their address and accepted and billed a reservation, providing a confirmation number that was useless on our arrival at the property. Though we did not have a valid reservation, the hotel graciously came up with a room for us at 20% less than what the site billed us. Efforts by our bank to obtain a refund were met with s 15 minute hold, and stonewalling until we were told that a refund would take 7-10 days to process.
Kit W
GBHijacked Marriot Web Site Stole MONEY I went to Marriot Web Site to book a room and ended up here without clicking on their site. I am not interested in these guys. They did refund my money except for a $9.95 cancellation fee. I cancelled within less than 5 minutes. They charged $10.00 dollars more than the rate shown on the REAL Marriot Site. Marriot needs to STOP these RIP OFF Artist from HiJacking their site. Otherwise I will NO LONGER book at Marriot!!
Wendy Pepin
GBWhat a ripoff! I wasn't even aware that the reservation was going through Orbitz to World Choice Travel to Hotel Savings, and I was charged 150% of the quoted rate of $84.15. I DID NOT GIVE MY APPROVAL TO HAVE MY CREDIT CARD CHARGED THIS AMOUNT. After spending an hour trying to track down the reservation and then finally making contact, I spend another 45 minutes only to be told that they would not remove the charges. I will be taking this to the Better Business Bureau and also refusing to pay the credit card charge.