L McMahon
GBTerrible company - overcharged and refused to issue refund of the difference Was referred to the company to attend a wedding at a Marriott. Was charged 167 per room per night for 2 rooms, 2 nights each. When we arrived at the hotel the rate was 102 per room per night. Called hotel savings for a refund of the difference and was given a cooperate response that I had agreed to the terms and conditions - which I never saw! This is a terrible company!
Markus
BYThere is a fee for booking and it's … There is a fee for booking and it's impossible to cancel it.
DontScam
GBBilled instantly, did not pass on reservation info, awaiting refund resolution. Beware this website! Even though we'd directly typed the name of our intended hotel into a search, this website mimicked their address and accepted and billed a reservation, providing a confirmation number that was useless on our arrival at the property. Though we did not have a valid reservation, the hotel graciously came up with a room for us at 20% less than what the site billed us. Efforts by our bank to obtain a refund were met with s 15 minute hold, and stonewalling until we were told that a refund would take 7-10 days to process.
Mary Ellen Lee
GBFRAUDULENT FOREIGN MORONS I entered dates of FRI APRIL 25 arriving and SAT APRIL 26 departing, checked for room availability, selected my room and proceeded to book. When the confirmation page came up, the date was for TODAY. I immediately called the customer service number, thinking I was dealing with HILTON HOTELS directly, only to find a rude foreign speaking woman who was no help. I insisted upon speaking with a manager, only to find a rude foreign speaking man who told me I entered the wrong dates and it was my problem and there would be no refund. I am out $224 - I have notified my credit card and Hilton. Google is next.
Rob Sperberg
GBRipoff and fraud This company will steal your money. BEWARE that the company will not give you a refund if you cancel. They say that it is because you got such a low rate, but the rate was the same as if you called the hotel directly and made a reservation that would have had a 24 hour cancellation policy. This company MISREPRESENTS AND DEFRAUDS in order to steal your money.