COVID Cancel We booked a house in January 2020 for a wedding which was to take place in May, 2020. This of course was before the outbreak of COVID 19. We placed the customary deposit on the rental and did not purchase the insurance. Access to the area where the house was located was reopened the same week we had booked. We requested a refund due to the circumstances - COVID, seniors, quarantine requirements, etc. Not to mention the short notice of the availabilty. I think due to the unusual circumstances, a refund of our deposit would have been reasonable.

We did a survey and sent e mails after… We did a survey and sent e mails after our trip last summer. The pool deck was rotting, water was dripping through the ceiling from an air condotioner, the refrigerator door was rusting, the wood floors were sticky, the kitchen counter top was deteriorating, etc. Additionally, the homeowner had contractors in the house while we were out without our approval. All of this was brought to the attention of the local office. Seemed the only think they cared about was when we were leaving....

Run away from Corolla Classic… Run away from Corolla Classic Vacations!!! We have rented from Corolla Classic Vacations for years since going to the outer-banks for 33 years. This company has really gone down hill. No customer service, will not call you back with questions or needing help. Rented the same house for years. Two separate occasions they have lost our booking only to find out a few months before vacation. Most recently we have worked with rep to have home rented and assured twice in phone conversations it was booked for us. While waiting on new contracts from CCV home was rented out for the time we needed. They will not return calls or refund deposit. Have called multiple times with no response. We are devastated and will need to cancel our vacation. We have been forgiving with their past screw ups but are done with this company.

Whispering Pines 9 We have been going to Corolla Light for the past 20 years. We recently stayed at Whispering Pines 9 and were very disappointed. Stove wasn’t properly cleaned and caught on fire. 1980s refrigerator took 3 days to make ice and cool below 40 degrees and that was after the technician hard reset it. Hot tub never worked for the whole week. Property abuts route 12 and it is the only house that the trees either died or were cut down. The only positive of the house it came with a beach storage locker, which was needed as it is far from the beach.

Was better in the past I was better in the past. No more welcome packages of significance received. There is a fee to utilize credit card payment option. It has lost the customer service high standard that Eddie and Denise established at its beginning.