Looters Shame that big companies with valid registered IDs are allowed to be a scam. Banks should blacklist them for any transactions going to the merchant . They just take the money and never pay the airlines . Airlines just get to know a booking id which is incomplete as they never got money . Pathetic . Business model has been shaped to loot people. The company should be blacklisted in the interest of people who can’t go through such stressful experience

Disgusting approach by customer… Disgusting approach by customer service. They charged me twice for the air tickets my account was overdrawn. Simply said it is not their fault and I should be contacting my bank and air line. Both Bank and Airline said it wasn't them at fault. And It is the Lastminute.com, Who act as my travel agent. Call three times and last one simply said, if you out of money it is not my problem. you can stave to death. I am waiting their response back from after formally complain through "Ajust" but seems like I am loosing money on this. I should have looked at the reviews and not gone ahead with them.

Avoid at all costs We have been trying to get our money back from this company since June. No one can afford to lose hundreds and hundreds of pounds but I’d been hoping to take my wife on a few days holiday in scotland because she has a tumour on her kidney and is now quite unwell. I feel that last minute don’t care one jot about our situation and it seems the only Avenue open now is legal action and involving the press. It’s absolutely scandalous.

SCAMMERS This company are a complete joke, you just cannot make contact with them, have tried on numerous occasions without success. I booked with them on 11/01/20 for flights to Cardiff, I have a ten digit booking reference no, they now ask you for a nine digit ref and your original ref.no is not recognised. I did receive a credit note against my original booking then received a new invoice dated 22/10/20.. I have a horrible feeling that I have been scammed, cannot make any headway through my bank either.. DO NOT USE THESE TRICKSTERS..

My account was charged $107 My account was charged $107. For not exactly sure for what yet. Very difficult to track these ppl down. This should be interesting, based on reviews, getting money refunded. I was indeed searching for reservations for a particular night which I never found in the end. It would seem as though somehow a reservation was wrought out of the process. So far though, I've been unable to track down any such reservation info. Will file a dispute with credit card company if I can't get anywhere with it myself.