2 days to Washington DC become a nightmare. 2 days to Washington DC become nightmare. This company has a really shady business: poor service, chip hotels (dirty towels, inability to lock front doors, poor drainage in toilets and sinks. etc.) and most important hiding fees for every steps of your vacation. Plus broken English with poor knowledge of subject provided by Chinese tour guide. That was made our 2 days vacation absolutely horrible. We felt cheated in every aspect of this vacation.

Worst travel experience Tour guide and bus driver not cooperative. Too many additional charges. Too much time spent traveling with very less time for actual sightseeing. Not worth the money. This tour is definitely not for non-Chinese tourists. Most of the restaurant stops are at Chinese restaurants. Hotels are away from the main city and even breakfast has to be purchased. At Buffalo airport, few passengers left and the driver and guide did not check if the luggage storage door was closed. The door was left open and everyone's luggage started falling out on the freeway!!! Thankfully, nothing was lost but many bags were badly damaged. Guide was pretty unapologetic about this. Worst experience and would definitely not recommend Taketours.

Avoid this company Avoid this company. It's a scam, after getting in passenger for the fees they will charge for optional activities. Hotel is too far for doing the free attractions and hence you end up paying for transport in name of service fees. Avoid!

NEVER AGAIN | taketours.com is a scam Horrible company, terrible experience. Trust me, you don't want to use taketours services. I saw the bad reviews before but didn't take them seriously. I booked the Woodbury Commons tour for me and my girlfriend. The bus was suppose to pick us up at 08:00. We waited from 07:30 to 08:45. However, it did not show up. What's more, the customer service hasn't replied to my refund request. THEY ARE SCAMMERS.

Think 10 times before booking with… Think 10 times before booking with taketours.com . Saying this site and there customer policy sucks is understatement by multiple magnitudes. Within hours of booking they refuse to change or cancel the booking. There on call customer care hangs call and chat representative end chat on there own.