Where is my reply- still waiting Where is my reply- still waiting. Pack of con artists. As my previous review Booking number ID: FT09-470-9257 I have still not received resolve and have sent 6 emails, made same amount of phone calls and nothing. No one has contacted me. This company is a disgrace and the customer service is non existent. I have now taken the legal route as had no other option. Worst experience I've had after spending a lot of money on trip of a lifetime DO NOT USE TAKE TOURS!!!!

Avoid this company Avoid this company. It's a scam, after getting in passenger for the fees they will charge for optional activities. Hotel is too far for doing the free attractions and hence you end up paying for transport in name of service fees. Avoid!

Say NO to Taketours Horrible terrible racist company, complete rip off, horrible customer care., Doesn't deserve even 1* The tour driver JACK Las Vegas to Antelope (13th Dec 2018)was completely racist and womanizer in the coach, Company promised for a luxury bus for the tour, but a mini van arrived for the trip. The driver JACK was speaking to only Chinese girls in there language, Horrible seating in the mini van. We requested for veggie meal but these guys serves ham During booking even tough collected entry fees and mentioned $9 mandatory, driver JACK demanded for $ 14 Abused Indians Driver JACK forced us to leave the tour in middle

Unprofessional and a Scam Unprofessional, travel guide treated customers like children and lacks respect. Bus driver was extremely unfriendly and intentionally wanted to leave us on the highway service area when we were only a few minutes late. In addition, bus driver seemed to be overfatigued and drove over the highway noise warning strips many times - dangerous. Never ever again. Cheap, but apparently too cheap after all. On top of all, for entrance to additional activities such as a boat tour in Niagara Falls or a discovery movie they charged the regular adult price while they would buy the tickets for a reduced group price and keep the margin for themselves. This is not disclosed to customers. A case for the FTC?

2 days to Washington DC become a nightmare. 2 days to Washington DC become nightmare. This company has a really shady business: poor service, chip hotels (dirty towels, inability to lock front doors, poor drainage in toilets and sinks. etc.) and most important hiding fees for every steps of your vacation. Plus broken English with poor knowledge of subject provided by Chinese tour guide. That was made our 2 days vacation absolutely horrible. We felt cheated in every aspect of this vacation.