DOW 1447050 SILASTIC RTV-4130-J Purchased some Xiameter RTV 4130J. Label states it has a shelf life of 1 year. Attempted to cast some seals less then 2 months after purchasing and it is defective/won't cure. Write customer service and come to find out that if the order is over 30 days any claims on a defective product are null. Poor customer service, shady policy that isn't Clearly put out there. $100.00 flushed down the drain. Spend your money elsewhere if you want to be treated well.

Don't pay for same day shipping I placed an order online and paid for same day guaranteed shipping. Two days later I called to request a tracking number. Per the customer service rep, it hadn't shipped. I begged her to please have it ship that day (a Friday). It still did not ship until after the weekend. We probably will not order again since their same day guarantee is not a guarantee and customer service did not even make an effort to right the wrong. We did get our $10 refund for paying for same day shipping.

Java-Script Recently, not certain when or why, we are unable to order on-line via our work network without enabling java-script. Unfortunately, java causes other issues with programs, so our request to our IT Dept was declined. In order to place an order, we have to use our personal cell phones which is an inconvenience.

Avoid at all cost! Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance date (add-on costs, sure). Aircraft unserviceable due to this crap. Never again.

DELAY DELAY DELAY! Avoid them! I have order 3 pcs of B737-800 landing gear lockpin, part number C32026-12. I ordered on 6th April 2023, the information was order takes 34-37 business day to process. Until today, 15 June 2023, they have not sent my order yet. I sent them emails many times asking about my purchase, and i always get the same template answer, and each time they replied my email, the shipping date delay always getting worse. They will not inform you unless you ask. I don't know how long do i have to wait for my lockpin.