Carol Piner
GBI ordered towels after using the brand… I ordered towels after using the brand at a hotel. Now every morning I feel like I'm on vacation again -wrapped in extra-long, extra-plump bath towels.
charles Miller
GBthe case of coffee last sent the case of coffee last sent, Wolfgang Puck, had the old packaging. I received the newest packaging the previous order. I got complaints of stale tasting coffee. This tells me the case I recently received was on a shelf somewhere deep in the warehouse anxious to be moved. Not acceptable.
Jennifer M.
GBGood customer service, slow shipping but overall a good experience I ordered king sheets and pillow cases. It took a little bit longer to get them than the other hospitality vendors we normally order from. We received half of the order and when I called I was told that Mayfair would look into it and they would call me back. I waited a week before following up because I hadn't heard anything. I spoke to the supervisor who advised that the Welspun items ship directly from the manufacturer which I did not know as Mayfair's website doesn't specify which items ship from who it just has a blanket statement that some items ship from manufacturer. If you need an item timely I would recommend calling them directly instead of ordering online. They did help me get resolution and the other half of my order was received. I would order from them again just call them directly first to find out where the item is coming from so I can be realistic on the shipping times.
Donnie Blanton
GBI ordered a bell man's cart about 30… I ordered a bell man's cart about 30 days ago and still haven't received it. I have inquired about a shipping date and while the responses have been timely, they can't give me an estimated shipping window. My credit card was charged at the time of the order, so this item has been paid for now for some time.
Gina Page
GBI have been very pleased with Mayfair I have been very pleased with my experience with Mayfair. I started an Airbnb business this summer. I used the site to get luggage racks and toiletries. The same brand you would find in a luxury hotel are available on the website.