Glo
GBProfessional service Chesley advised on cruises from certain places, helped in negotiating flights and also advised on visa/passport rules. Quick replies and relevant links. A great service. Listened to my queries and politely replied. Will use this service again.
Rob
GBChristine Christine helped a great deal when I was in a predicament due to losing my phone. Great customer service!
Kamil H Surel
TRLais so professional and helpful to… Lais so professional and helpful to resolve my bookings, putting 3 people in one canın guarantying the comfort. Thanks Lais
angelica
GBGirlie is absolutely amazing!!! Girlie is absolutely amazing!!!! I lost my first cruise today due to my cards declining so I had to pick an alternate cruise. Girlie figured out something MSC couldn’t even figure out and that my passport information was needed to book the cruise!!! As soon as I gave her my information my cards were accepted and I was able to book my cruise!! Girlie thank you so very much, are nothing short of amazing ❤️❤️
Kahon Chan
GBEfficient customer service! While they could have used a better UI, CruiseDirect's search engine is still easy to use, up-to-date, and it's handy to check stateroom availability (especially when NCL's own search result page is slow to refresh). The extra perks are also useful. But what really stands out is the customer service, the live chat is quick and efficient, both Louella and Camille were very helpful in adding my FCC discount back to an existing booking. Highly recommend!