Esther K
GBEffective and efficient customer service Rick was an amazing representative. He went above and beyond his obligations to help me with my reservation needs. He was so patient and understanding with me for over 30 minutes on the phone. This is the kind of service he deserves a raise for! God bless you Rick!
Jo
GBFalse booking with no intent to honor I booked on the 25th of April, 2023 for 2 flights to Tulsa from Gainesville, FL. Prepayment was required. When we showed up for our flight on June 6, 2023 Delta informed us that we never had tickets. After calling the company and getting no answer except for the one time I was put on hold for 10 minutes, I filed some complaints. On Tuesday, the 13th of June, a man called and requested that I remove the complaints. I told him, “not until I received my $.” He told me I would have it on the 16th. Today is the 16th and “surprise!”, no $.
Jennifer LaMarsh
NLSCAM SCAM. Unauthorised charges on my credit card. Strange emails with no reply. This booking created hassle and stress.
Bob Harr
GBCustomer service to the MAX I like to find the lowest airfare I can and when scanning various airfare search engines I came upon MyFlightMart which showed an extremely low price - too low as it turned out for my intended journey. But I called this organization and got tickets at a lower price than anyone else quoted. Not only was I extremely pleased with the competency of the agent but I received a later callback from John telling me that he had found a ticket with a 6 hour shorter layover! This is customer service to the MAX. There is no doubt that I will us this organization in the future.
j kim
GBBait and switch Bait and switch. Don't purchase your tickets from them. They will accept your order and them contact you to raise the price. They are frauds. Had to cancel my hotel reservations and car rental because of these morons Why sell me a ticket if they do not exist.