Carole Freeman
GBKate Gracia was extremely helpful and… Kate Gracia was extremely helpful and explained/answered every question I had. When I was experiencing technical difficulties with my email she assisted in getting the information for Delta to an alternative email address. It was a pleasure dealing with her. Made scheduling these airline tickets very easy and at a huge saving, considering the cost of tickets at this time. thank you Kate.
Mrs. Amend
GBSuch Excellent Customer Service! I booked my flights online through myflightmart.com yesterday. I started having booking remorse as I needed more time for layover and hopefully an earlier return flight as well. I called the customer service number and spoke with Jairo. He was SO HELPFUL in finding me the flights I was very happy with at a very reasonable price. He immediately made the itinerary changes and sent me a confirmation email. Once I received the confirmation email I called Jairo right back to agree to the new terms. Everything was set and I want to say I was extremely happy with the customer service My Flight Mart provided, and especially happy with my particular agent, Jairo. I highly recommend using My Flight Mart - it was a great experience!
Cindy
GBScam listings I booked a Basic Economy flight through this site for Delta. After not getting a confirmation for over 24 hours, I called. The customer service rep told me they do not book the Basic Economy, even though that was the selection on their site. He offered to change it to a Main cabin booking for over double the price per person. NOT a reputable site!
Brian Pollock
GBThe worst customer service I have ever… The worst customer service I have ever experienced. I needed to extend my stay in Jackson Wy. I called to in the required time to change my flights. I was told to make the flight to Jackson and then change the return flight once there because it would be easier than changing both flights. Once in Jackson they said they could not change the return flight. I will use a more reputable company in the future.
Hongzhi Xie
GBI have a great experience with my agent… I have a great experience with my agent Perry Owens who helped us to book all these flights as our concerns for a coming first travel after pandemic. Perry is very professional and he helped us to get through all the flights to be scheduled, made me feel that we could be recovered from the effect by the pandemic. So Thank you Perry!