Brian Pollock
GBThe worst customer service I have ever… The worst customer service I have ever experienced. I needed to extend my stay in Jackson Wy. I called to in the required time to change my flights. I was told to make the flight to Jackson and then change the return flight once there because it would be easier than changing both flights. Once in Jackson they said they could not change the return flight. I will use a more reputable company in the future.
Mrs. Amend
GBSuch Excellent Customer Service! I booked my flights online through myflightmart.com yesterday. I started having booking remorse as I needed more time for layover and hopefully an earlier return flight as well. I called the customer service number and spoke with Jairo. He was SO HELPFUL in finding me the flights I was very happy with at a very reasonable price. He immediately made the itinerary changes and sent me a confirmation email. Once I received the confirmation email I called Jairo right back to agree to the new terms. Everything was set and I want to say I was extremely happy with the customer service My Flight Mart provided, and especially happy with my particular agent, Jairo. I highly recommend using My Flight Mart - it was a great experience!
Jamie Sanchez
GBJust as everyone else experienced Just as everyone else experienced, 24 hours later I get an email saying to call them about the reservation… they start spewing some BS about being sold out and not being allowed to have a carry on blah blah blah…. And it’s gonna cost twice as much… total bait and switch.
Carole Freeman
GBKate Gracia was extremely helpful and… Kate Gracia was extremely helpful and explained/answered every question I had. When I was experiencing technical difficulties with my email she assisted in getting the information for Delta to an alternative email address. It was a pleasure dealing with her. Made scheduling these airline tickets very easy and at a huge saving, considering the cost of tickets at this time. thank you Kate.
Carla Boykin
GBGood pricing and good service I was recommended to this company by a friend who has used them many times in the past. I had a good experience booking an international flight with agent Terry. Terry was able to share flights and prices to compare before I made a decision. I was able to book a flight at a good price on the date I wanted to depart and return. The quote I was given was the same price I received. Only concern was that I felt a little pressed to book the flight right away to lock in the price before I was certain of my trip dates. But I was assured they have a 24 hour window to make changes. I would use the company again.