It started out great It started out great! Great sales person, answered all our questions. Installation was good, technicians were very courteous and careful. That’s where it ended being good and went to terrible. Our system which includes solar panels and batteries has not worked correctly in 2 months, it was installed in December, it is now February. Customer Service is unresponsive. We are so disappointed and frustrated.

STAY AWAY - They are awful and lie Did not get paperwork in time for NEM 2.0. Contracted in plenty of time to get paperwork in to get under NEM 2.0 and they called and said project was not approved and told me to write a letter to SDG&E and I called instead and was told that Semper Solaris was 3 days late in getting paperwork in. When I called Semper Solaris they admitted and they got paperwork in late and said that there was no way for them to get paperwork done and I would just have to spend another $25k for a battery. I laughed and said I will use a different company. They are a joke.

I got my system installed in July 2022 I got my system installed in July 2022. Ever since then I have had nothing but issues. They have came out 7 times since installation and still is not fixed. I would run away from this company as fast as possible. They are not worth the money at all. Just go look at the BBB complaints and you will understand how bad they are.

Don't trust their monitoring company need to add to the long list of bad reviews. Purchased system about 5 years ago from Semper Solaris. Worked fine till about 2months ago we received an mail from solar edge to inform us that the inverter is not working and we need to confirm address so they can send us item, as soon as I receive item to let them know so they can schedule installation. So I did! SUNNOVA scheduled my appointment for 11/21 at 1:32 pm 4 days ago. Today here I am, took day off from everything waiting for them, when at 10am I received a new email saying that my appointment is scheduled for 11/27 @ 9:43am. I called everyone and sent email to solar edge, they do not know what is going on and can't promise someone will come today.. I calked Semper Solaris, who had the guts to tell me that I SHOULD CK SYSTEM WEEKLY!!!! really? You pay for service but you need to do the work? 1 MONTH TO SEE THAT INVERTER IS NOT WORKING???? REALLY?? Really upsetting, but I see a lot of people here have similar issues.. Is SEMPER SOLARIS a SCAM?????? If they would be a reputable company they won't rely on scam monitoring company....

Genevieve was outstanding!! Genevieve was outstanding to deal with. She helped me and my husband compare her quote with the quotes we got from another company. She gave us her honest opinions and was able to answer our questions about financing options etc. She was very attentive, responsive and friendly. Trevor was our coordinator and he was sure the install went smoothly and was done correctly. Semper Solaris is wonderful and I would recommend them to anyone in the market for solar panels.