Brock Carpenter
GBCustomer service is top-notch. Customer service is top-notch. I ordered the catted DP for my 2015 GTI during Black Friday sales and it arrived 2days earlier than originally announced. I had the fmic sitting in my cart and Mr. Ryan took any step possible to ensure that I would be happy moving forward. I'm almost done with my build, but I promise I will be a returning customer.
Isaiah Atencio
GBRyan was very helpful and responsive he… Ryan was very helpful and responsive he was able to help me out greatly! His customer service alone was enough to make me feel comfortable on purchasing through ARM he even went the extra mile to save me some extra cash! I highly recommend shopping through ARM and reaching out if you have absolutely any questions!
Daniel Kuwik
CAElite Quality and Customer Service I ordered the N54 FBO Kit and the quality of the parts is top notch. Had some concerns and called customer support, Ryan (Customer Support/Sales Manager) was able to provide 5 Star service both over the phone and email. Shipping to Canada was quick and came early. Couldn’t recommend ARM more.
Tracy
GBExtremely professional with excellent… Extremely professional with excellent customer service!!! I overlooked a mistake in my email address when I purchased some parts through this website. My acknowledgment went to an invalid email address stating that I needed to confirm the difference in my shipping and billing addresses, because I never received a response I called the following week. Ryan found the issue immediately and once he learned I was distraught because this was a birthday present going to a well deserving son, he made the corrections and got my order processed quickly with an additional discount that I was unaware of being eligible for and free shipping!! My son’s birthday gift is set to arrive the day before his birthday and Ryan is my new hero!! Thanks so much!!
Charlie McLendon
GBGreat customer service, great product! I never heard of ARM Motorsports until just recently. I took a leap of faith and purchased a GTI downpipe to try out on my Tiggy. I contacted the team at ARM and received an email from Ryan, he was very helpful with his knowledge and interest in my project. So I got the downpipe, very quickly, I might add and installed it. Not a single issue with the product and basically bolted it in with the only issues being my midpipe which I had to modify. Now the car sounds great and I can even feel a slight difference between the old brandname downpipe, which didn't fit well at all. Now I'm getting ready to purchase their FMIC and charge pipes as well as their billet oilpan. I'm looking forward to a long prosperous partnership with ARM.