Mike Daniel
GBAll good except I’ve send a couple… All good except I’ve send a couple emails about the quick connect. I’m looking for a female end so I can connect my hose to the tank but no response’s Can you tell me the manufacturer or where to get one. Thanks Mike
David T
GBPoor Customer Service - Took my money and still have not shipped Placed an order for a Velit AC and got a tracking number with label created. 1 week later the order still had not shipped. Called and emailed them to get an update and was told they would check with the warehouse and get back to me. 2 days later and there is still no response or update and the order still hadn’t shipped. Now their phone just goes to voicemail. Update: I did finally get an email later today but only after I emailed them again twice and left a voicemail. It does appear that the issue was primarily with Velit being out of stock. However, it is true they took 2 days from my first inquiry to get me an answer which was basically that they are going to cancel my order. So 1 week after my order I’m now waiting for my refund which they say has been processed but hasn’t shown up in my account yet. They seem like a reputable company but I think they are short staffed and slow to respond when they have issues.
Nate Swain
GBI was very happy with their price discount. I was very happy with their black friday price discount. The order came in 4 different packages arriving on different days. Only the biggest box arriving first had a tracking number. The other 3 shipments I had no idea were on their way. This confused me when the biggest box arrived first I had to call to ask about the other missing items. They were quick to call back and let me know that they were on there way with no tracking number. I eventually received everything and am happy.
Jason
GBEcoFlow Wave 2 Great price, great transaction. Saved me hundreds of dollars, shipped promptly and arrived as advertised.
Robert
GBSeemed too good to be true Seemed too good to be true, but it wasn't! Purchased top of the line warn winch for 20%less than next best pricing I could find. Was listed as open box, but other than little extra tape on packaging, it looked new. Arrived in quoted time, in working order and complete with accessories. Customer service even offered an extra two weeks on exchange warranty since it's a Christmas gift. Good people, good site