Was easy to use the website Was easy to use the website. Street Smart then called me to confirm the fitment and gave me a verbal shipping date followed by an email stating the same. Unit showed up a month early!!!!

Great price and received the order way… Great price and received the order way ahead of schedule. Thanks!

Excellent Excellent, very helpful, and friendly customer service Very knowledgeable Fast shipping and delivery No trouble no drama Precise instructions for delivery and pickup old part

Leaking transmission and broken promises Got their transmission installed and after a few thousand miles their pan gasket failed (really unbelievable). Took my H3 for repair. Street Smart agreed on repair cost. Repair finished but I repair shop wouldn't release my H3 bc Street Smart wasn't able to pay their promised cost. Their excuse was they were changing merchant payment provider. So I paid all the costs with a written and verbal agreement that Street Smart would reimburse me for their portion of the bill. Now after more than a month I haven't received their check, just more broken promises from them and their lame foot dragging excuses and delays. Adrianna Casarez is their person who recently wrote: "Please allow 2-3 weeks for payment to be processed, mailed, and delivered." That's unacceptable and frankly I doubt it. Update: They finally refunded the $$$

Quick response time. Fair pricing. Unmatched warranty. Straight forward and quick pricing. Quick communication. Reasonable shipping. Product was in great condition on arrival. But be aware…..ask them FIRST when other parts are required to purchase or replace in order to honor their warranty. You may find out you’re spending hundreds more to not void the warranty and this information was only in the instruction manual provided when the transmission arrived. Other than that I would use them again.