customer
GBI was between three and four stars I was between three and four stars. For the most part , I really like it but I find it very hard to schedule an appointment. And the one time I did need help by dinning get it.
Jason Felix
GBGood overall experience Overall, my experience with Treads has been good. For someone who drives a lot like I do, it is a very good value as well. My only complaint is that the tracking on the app is pretty bad. It only picks up about 40% of my driving.
Darwin
GBI genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.
justin chase
GBI can not get into my Treads account… I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my account while funds are being pulled. Great to help on a budget for tires but horrible with response and no customer service or care for the customer. I’ve had 4 prior visits for leaking tire and still have a leaking tire no care for the customer. Please think twice before using this service.
joshdknoll
GBRideshare & Delivery Driver I am an Lyft driver and the treads app subscription is a no-brainer. I totally love it. All across the board … from customer relations response time to the oil change guy giving me his business card when I asked for it, Treads is top notch 100 all the way through and through. It’s so convenient too! A couple times they have even nudged the schedule to fit me in early! Awesome company. (Suggestion: Please add car wash, brakes, and windshield services when you can!)