Great customer service Customer service has been great! Knowledge and response. Along with quality products making Brembo the choice.

Best oe replacement These brembo pads exceeded my expectations. I’ve run hawk, ebc, power stop and extremes. These are the best OE replacement have found. Great bite with minimal dusting.

Predictable shipping times Nowadays I look for “direct from manufacturer” products, but the downside is shipping times and cost to ship. The product I ordered came quickly and I was satisfied

Parts arrived on time Parts arrived on time. Incorrect rear rotors shipped even though VIN was processed...go figure. No pads available for a 2018 Ford Explorer...go figure...Not even the Akebono Pads....3 stars is a stretch.

Called about my parts Called about my parts, realized I ordered the wrong parts to install (previous owner did a factory upgrade and I didn’t know) Spoke on the for returns and rep said I had ordered the correct front but incorrect rears. I’ve been trying to contact them for multiple days to return items and no replies. Replying to their comment: yes that was the first order, it went smooth. This is for the second order I’ve been trying to return. You have time to comment here but not replace to my contacts?