Misleading So I orders a Stillen air intake that was labeled as “In Stock, Ready to Ship”. I ordered it and was given a 1-3 days shipping time but it has now been close to two weeks and I have received nothing but two emails saying basically “we have received your order, idk when it’s coming though”. I wouldn’t advertise a 1-3 day shipping time if you cannot keep up on it. Also getting in contact with them is a nightmare. I’ve tried to email and call their phone numbers and email addresses but they have never picked up or emailed back. I am still waiting for my intake for about 5x the advertised waiting time. Can I get in contact with a representative or something??

Excellent customer service Update as of 2/21: Shortly after I received the updated response below, my order was shipped and at my door days later. Despite the initial miscommunication I am thrilled with this result, great customer service!! Ordered a mount kit almost 2 weeks ago that the website said was in stock. Okay great. Well a week goes by, no update or shipping information. I reach out to customer service and am told to standby for a tracking number or further update. 5 days later, no response including to follow up messages regarding the status of the order. I'm hoping this is simply a lapse in service, an instance of something falling through the cracks, and would be happy to update this review if/when my order ships.

I'll tell you what guys I was jubius of… I'll tell you what guys I was jubius of ordering anything from the states with previous bad experience BUT!!! Wow I'm absolutely amazed by this 10 second company from start to delivery to my door to uk in Southampton tracked all the way they nailed it for me in 4-5 days thanks so much guys I'm hoping you could get hold of a gates belt for my drag car having a job in uk Toyota supra 7mgte All the best

SCAMMERS DO NOT BUY FROM THOSE PEOPLE!!!!!!! They ARE SCAMMERS!!!!!! Worse experience in my entire life!! Not kidding either, all they do is take your money from when you place an order, you will not received a placed order, believe I advise you not to ever place an order from these scammers. Furthermore y’all said you looked up my order and couldn’t find it, that’s a lie. By the way the order number is #3032 if that helps

My package was delivered extremely late… My package was delivered extremely late I sent out multiple emails regarding my packages never received a response and last one of the items was the wrong item