5/5 experience Great experience with US Coachways! Driver was on time, professional, incredibly communicative and we had a great experience. I booked a bus to go up to Winter Park for our staff for about 40 people and it went very smooth. I've had issues with charter buses in the past but we had absolutely 0 issues. 5/5 stars!

Awesome experience The customer service was awesome. There was a slight mistake in the beginning, I called & they corrected the problem immediately & they went above & beyond their duties. The drivers were pleasant & made the round trip to Camp Getaway in Connecticut very comfortable. Tommy Kiriakos & Tracie Daley were great. They were professional, patient, courteous & handled the situation. I would definitely use US Coachways again.

Great Experience- We ran an ambitious… Great Experience- We ran an ambitious bus tour with 17 stops and 30 guests. Everything from the great booking experience, to the comfort of the bus, to the responsive dispatch team, to the graciousness and expertise of our driver made us confident that the day would be a success and it was! Many many thanks to the team at US Coachways.

The Charter Bus never showed up The Charter Bus never showed up, and company is currently refusing to process a refund. The charter was supposed to happen in November. It is February 12, and we still do not have a refund because they do not have the funds.

We traveled today from Binghamton We traveled today from Binghamton, NY to the Bronx,NY. Our driver Kismet was EXCEPTIONAL! On time, we made great time to reach out destination and great accommodating our needs throughout the day. The bus however was a disaster! Very dirty, bathroom wasn't completely functional and bus throughout was not cleaned out, and generally needed to be upgraded!.