Nan
GBUpdate on order never place My order was never placed and I spoke to Tire Agent whom confirmed it was never placed as well as speaking to the finance company. Tire agent was to confirm the order was never placed and have the contract voided. Each time I speak with a representative it’s always being sent hire up. The finance company has nothing from Tire Agent showing the order wasn’t placed. Update I spoke to Marianne one of the Supervisor at Tire Agent and she helped get this issue resolved in one phone call. I mean she did an awesome job with calling the finance company speaking with a supervisor there all with me on the phone. She made sure that I was getting my refund back and the contract was canceled. She listened to me understood the situation and was extremely apologetic it didn’t get resolved sooner. Her gratitude and willingness to help me was so much appreciated. Thank you so Marianne C.
customer
GBI received all items I ordered and was satisfied… I received all items I ordered I had no issues with anything and any questions I had they would answer and a short amount of time the process was easy and simple
Junior Gonzalez
GBI recently purchased two tires from the… I recently purchased two tires from the tire agent I ordered four sets of Michelin tires ps4s which cost me a little bit over $1800. Upon inspection of the tires they sent me two different versions of the tires. They sent me two ZP run flat tires for the rear which came from a distributor in California, and then sent me two regular tires for the front that are non ZP run flat tires. I contacted customer service and they told me that they cannot correct the issue. I told him this is not my fault this is their fault because I ordered strictly for 4 non-run flat tires. Why in the world would I choose to purchase 2 different versions? I went on the website , I inputted the front tire spec I wanted and then from the drop down box it asked me if the front were the same I clicked no ( I have a stagger set up) and put the tire specs I needed for the rear . The system at the tire agent generates package deals so they sent me information on multiple summer tires , in the package included both front and rear, the options are 4 regular tires that are non runflats. Y I sent a complaint over to the Better Business Bureau in regards to their reply in hopes that they can replace the two tires with what I originally have purchased.
Paula Joyce
GBMy experience with Tire Agent has been…an easy, no hassle experience. My experience with Tire Agent has been a pleasant experience. My tires arrived in good time as was promised. They look like great tires. I'll just have to see how they hold up. The price was competitive with other companies also.
Marcus Allen
GBGood price Good price, great product and fast shipping. I will definitely order again.