Great Customer Service I had a question about a part and I felt like I was talking to a close friend. I eventually ordered that part and had it shipped to my builder across the country. I provided the wrong address and they helped me recover the package, getting it to the proper location. To top it off, competitive pricing.

Extremely poor fitment. None of the pipe joints fit together. In the end it cost me hours of frustration and an additional $300 for an exhaust shop to cut and weld everything together. I'm pretty mechanical but it was clear these parts weren't test fit and the female ends of the pipes were not opened up enough to slide them together. The exhaust shop couldn't even heat up the pipes and make it work, so it was cut and welded to fit. It's very dissapointing, I ordered this kit so I could do it myself and save some money.

The man I spoke with to place my order … The man I spoke with to place my order was very helpful! We had problems with my credit card so it took multiple calls to him to finally get the order placed. He was very knowledgeable an courteous thorough the whole ordeal. (I wish my credit card company was nearly as good with customer service as he was). I would recommend black cloud to everyone an will do business with them again!

Great customer service Great customer service! I got the 7.3 injectors high output 30% no programming needed. I have noticed a considerable difference in performance and towing especially. I will say it has appeared to destroy my gas mileage but I am in the process of getting an average after a few tanks. Overall very satisfied. Thanks guys.

Great service and products. After an insightful conversation with Gary I ordered a set of enhanced re-manufactured injectors for my 2000 F350SD 7.3. I also bought locally, a set of new Motorcraft glow plugs. Four of eight of mine were bad and I didn't know it when I ordered my injectors. I followed the Black Cloud Diesel instructions very closely and now my truck runs as well as it ever has! I am very pleased!