Ben
GBOutstanding Customer Service but a few website bugs Lynn was able to walk us through the entire demo, setup, and operating experience. She had timely follow-ups, and was very knowledgeable. Always cheery. Fleetistics web service is a big leap in our fleet management. Ease of use is impressive, but it also includes a lot of deep analytics and settings for anything we can conceive. There's even an API that we're planning to use to integrate with our operations software in the near future. Training was smooth. Only issues we've run into are: 1) the website seems to run best on Google Chrome only. 2) some of the minor website functions seem broken like cart checkout and password Reset
Barb
GBInitial set-up and follow up. I have had wonderful service from the sales person, customer support and help desk. The company is very thorough in making sure you understand the price of the products and which products you need depending on your application. The one-on-one training after you receive the products is great. They help you set-up your system and reports so you don't have to spend a lot of time each day. I would have given them 5 stars if one of the tracking devices didn't have to be replaced within the first few weeks. I would definitely recommend them to others.
Ronnie Grandis
GBgreat job thanks for the prompt… great job thanks for the prompt responses
All American Wastewater Solutions
GBWe have been using Fleetistics for a … We have been using Fleetistics for a little over a year now. Although, I can not complain about the "MyGeoTab" platform they currently have us on, I have to rate them with only two stars due to their staff. There staff is very inadequate, and make any type of communication with them the equivalent of pulling your teeth out. Something as simple as switching out or installing their equipment can be a nightmare due to their lack of communication and thought process. Many times I am left scratching my head on how these people function on a daily bases.
Siana Brennick
GBGreat Product, Great Customer Service Everything we have wanted in a GPS company. Units are easy to install, website is user friendly, we can track which customer each tech is at and how long they were there. Also like that it notifies us of after hours usage, as well as any mechanical issues.