david ruvalcaba
GBGreat Customer Service!! We recently changed over to Fleetistics and we are completely satisfied with their service. One individual I would like to Thank is Brandon Santiago Senior Account Manager. He has been completely responsive and extremely helpful with the hard questions as well. Thank You again! Highly Recommend!!
Barb
GBInitial set-up and follow up. I have had wonderful service from the sales person, customer support and help desk. The company is very thorough in making sure you understand the price of the products and which products you need depending on your application. The one-on-one training after you receive the products is great. They help you set-up your system and reports so you don't have to spend a lot of time each day. I would have given them 5 stars if one of the tracking devices didn't have to be replaced within the first few weeks. I would definitely recommend them to others.
All American Wastewater Solutions
GBWe have been using Fleetistics for a … We have been using Fleetistics for a little over a year now. Although, I can not complain about the "MyGeoTab" platform they currently have us on, I have to rate them with only two stars due to their staff. There staff is very inadequate, and make any type of communication with them the equivalent of pulling your teeth out. Something as simple as switching out or installing their equipment can be a nightmare due to their lack of communication and thought process. Many times I am left scratching my head on how these people function on a daily bases.
Lance Higgins
GBCustomer Service & Functionality Fleetistics' product is very functional and provides everything that we were looking for. We had originally, surveyed and reviewed 5 different platforms and decided Fleetistics was our best fit. However, the best part of our new Telematics solution is the customer service that Fleetistics provides. They have been available whether via phone or email. There responses have been patient and thorough, guiding me towards full understanding so that I may fully utilize the service. I am happier than ever with our selection and growing partnership.
Bruce Dressel
GBI agree with everyone's review of … I agree with everyone's review of Fleetistics. We should have done this sooner. We allow our employees to take their vehicles home, since they are on call 24/7. When calls come in, we dispatch the closest person. Saves time, increases productivity, and saves the company money