John
GBIn all the years we've been using LSW… In all the years we've been using LSW they have always been on time. Usually, they are early which we really appreciate. The drivers are professional but friendly and always know the route. They might charge a little more than the going rate but to us it's worth it.
Mitchell Benerofe
GBI have been using LSW for well over 10… I have been using LSW for well over 10 years and each experience has been without issue. The automobiles are up to date, clean and comfortable. The drivers are courteous, don't try to be anything but professional and are very good with children. Making arrangements are easy and seamless and the documentation is complete. I once had LSW chauffeur around an Italian family for a week in NYC and the compliments I got from the family made the expense very worthwhile. This is a very good company. Mitch Benerofe
CSP-Nyack
GBLeft at the airport I was scheduled for a pick-up on a Friday evening 9:55pm but there was bad weather and the flight had to find another place to land until weather cleared. I called from layover airport and was told to call back when I got to the scheduled airport. I did not get to the airport until 2:30 or 3:00 am Saturday and the minute we landed I turned on my phone and called LSW. At first the operator told me the name of my driver and put me on hold. When she finally got back on she said she was sorry but that they could not honor my reservation because of the delay. Others were being picked up by their car services and I was tired and tried calling other services since all were shut down at airport. Finally I recalled I had UBER on my phone and called them. I got picked up within 15 minutes or less. My expectation could be off but I felt they could have been more helpful. I had not eaten since lunch on Friday since I was not expecting the layover (that airport only had a news stand with candy open). So tired and hungry and no way to get home feeling was a bit overwhelming. I was able to turn it around for myself but at 72 I wouldn't necessarily have had the resource to do so, other than wait in the airport until business resumed.
Laura
GBWayne arrived early and got me to the… Wayne arrived early and got me to the airport on time and safely. A pleasant trip with no issues or complaints.
Janice Willams
GBEXCELLENT ---HANDS DOWN! Great! I always rented a car in Westchester Airport--this time I used car services --so a car did not sit for a weekend when I was on vacation. LSW was great...on time and the nicest driver. I would highly recommend them!