Sam Kratcha
GBbad experience I have never written a bad review in my life but this was the worst experience I’ve had. It all could have been avoided with honesty and communication. First they told me it would be $450 to ship my car the following Monday. I get a call on Tuesday that it will now be $900! I even put down a down payment and signed an agreement. Finally they agreed to $800 to be paid by venmo but the driver didn’t take Venmo when he arrived. Arrival time then when from Wednesday to Thursday to Friday at 12pm to 2pm and finally 4:30pm. I would also go 36 hours without responses during this week. I hope they are more upfront and honest with customers in the future.
Angela Gonzales
GBTerrible news experience In the beginning, I thought that they were a great company. They gave me a great quote. Their policy states that you have to cancel five days prior or you’re charged a fee. However, I emailed them six days prior to cancel and four days prior. I got a text message about the car being transported again. I had to clarify that we weren’t moving after all in this very hectic situation. We weren’t approved for the house when we were supposed to move to Georgia. But they continued to charge me anyway, all the while I’m receiving text messages from the person handling my situation, he began to tell me how he’s already received two bad reviews and if he gets a third one, he’ll lose his job and how he was just fine $300 from bad reviews. It’s hectic when you’re trying to move from one state to another. And plans fall through at the last minute and you’re stuck in a hectic situation. I want customers to know that they’re more concerned with their own business and pocket money, and less concerned about the quality Inn, which they handle their customers. I definitely will never use them again.
Ben
GBHarper is awesome!!! He was there from the beginning to the end with any questions and concerns I had. I transported my car from Washington State to Texas at a great rate and could not be happier with the quick and round the clock support I received from him. He must be the best in the business! :)
Kelly Cecchettini
GBGreat communication I would have given it a 4/5 if not for Harper’s hard work and availability throughout the process. Harper responded quickly to our every call and text. He did his due diligence in finding us a new driver when the first was not working out ( to be polite). Car arrived safely and Harper took the time to f/u with us to be sure.
DELAINE MCCARTY
GBWonderful company to work with Wonderful company to work with. Very professional and courteous. Quickly responds to answer questions. I would certainly recommend them to anyone that wants to ship a car.